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game will not play I’m on level 214
@Lag4uonly have you received the update in the meantime and can you play again?
Good news, @Lag4uonly! If your issue is related to the "Play" button, a hotfix has been released today. It will enable the "Play" button. It may take a little time to see the changes, so keep your game updated so that the hotfix can be reflected in your game.
Hello again @Lag4uonly, Please understand that we can only offer advice in this Community -- we do not have access to your game account. Please reply to this message with your User ID, what platform you play on, and specific details regarding your device. Then, we could forward your information to our Community Manager. Please also provide a screenshot showing where your game is not working and a more detailed explanation about what is not working.
Help not talk help king people please.
It’s still want play now do what?
@Lag4uonly, I replayed level 215 with Jelly Queen as my Friend and had no problem. Do you play on Facebook? This platform is not as reliable as the King platform.
Is the "Play" button in your game working? This is a known problem for a few other players. The Studio is working on that problem.
Have you tried the troubleshooting steps I sent you earlier?
Level %215 won’t play
Hello @Lag4uonly and Welcome to our Friendtastic community!
Some players encounter issues that may be related to their device instead of the game. So, as a first step we recommend you try our standard troubleshooting measures:
- Check the amount of free memory on your device. You need at least 2 GB.
- Check if there are updates to your CCFS app. If so, then run them. I have my game set to automatically update and am currently running version 3.8.2.
- Clear the cache (don't clear data!) on your device. We warn against clearing your data because that is where your boosters are stored.
- Force close all apps and then turn off your device. Keep it off for at least 10 seconds (some recommend a full minute) before restarting your device and launching your game.
- If these steps don't solve the problem, do you have the option to login on a different device to see if you have the same problem?
We don't recommend uninstalling and reinstalling the game because your boosters are stored on your device and will be lost if you delete the game. In contrast, your gold bars and progress are stored at King, so it is important to save your progress there.
If the problem is not associated with your device and is instead associated with your King account, then we ask you to share with us your User ID and specific details regarding your device.
Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 31, the latest level available is 9400. Enjoy the new content and have a sugar-crushing day! 🍭
