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Can`t move my progress

KKinG5
KKinG5 Posts: 1

Level 1

edited January 28 in Support

i played ccfs with my iphone before,and i login in with my apple account.Now i change into a new andriod phone, how can i move my progress into my new phone?

Answers

  • DieOmimi
    DieOmimi Posts: 41,201

    Hi @KKinG5 warm welcome to our community at Candy Crush Friends Saga.

    My first question to you: Do you still have your iphone on which you logged in with your apple account?

    If so, open the game and make a screesnhot with your progress (current level, avatar). Also, please make one (or more) screesnhots from your scrapbook. All costumes should be visible.

    Before I can tell you what further steps I can take, I also need to know what current events you had in your game and how far they were completed.

    Please reply in the empty box. ๐Ÿ‘‡๏ธ

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