Reward boxes in Bubblegum Troll Event

Hamy28

Hello everybody, i'm Hamy. And I got a questions about the Bubblegum Troll Event. So , as you guys know, when we reach a certain amount of bubblegum points, all the players in one team will get a boxes of reward. But when my team's bubblegum points reach 2000, I

couldn't take the reward , but my teammates could! I wonder what was happen to my game , and can you solve it for me please? I will post a picture right here to show you guys.

The above picture is when I didn't enough points.

And this is me but could not take any rewards.
Thanks to all!

DieOmimi

Hi @Hamy28 warm welcome to our community at Candy Crush Friends Saga.

You don't automatically get the rewards just because your team has reached a milestone. Only when you add points yourself do you receive the rewards. You can add points by collecting your daily reward (25 points) or by completing a BGT level. I hope this explains things for you.

Have a nice day. 🌺

DieOmimi

Hi @Hamy28 warm welcome to our community at Candy Crush Friends Saga.

You don't automatically get the rewards just because your team has reached a milestone. Only when you add points yourself do you receive the rewards. You can add points by collecting your daily reward (25 points) or by completing a BGT level. I hope this explains things for you.

Have a nice day. 🌺