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Purchases not appearing

mandypants35
mandypants35 Posts: 2

Level 1

edited June 20 in Support

Anyone else having issues with heir purchases not appearing after approving?? I bought 2 of the $2.99/12 gold bars and the goold bars still haven't shown up. It sucks because I have all my boosters active and can't refill my lives.

Answers

  • DieOmimi
    DieOmimi Posts: 41,230

    Hi @mandypants35 warm welcome to our community at Candy Crush Friends Saga.

    We can't handle purchase issues in the community because there is very personal information in the receipts.
    Please contact your provider.
    In our 📕Help Center there are some hints about the necessary steps.

    Please select the tab for your platform and click on the topic that is relevant to you. Then follow the instructions from the article.

    Have a nice day. 🌺

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