I'm having Problems for Log in ;(

samuelyv

my king account in which I have always played candy crush friends saga, has always been registered like this "samuye2222@gmail..com" (it has 2 points, which should not be there, but I put it by mistake, and the game allowed me to have the account like this), so I played normally since 2019, and all that time I have been able to log in by entering my email address as is, until recently I tried and it wouldn't let me, in a few words, I lost all my progress from 5 years of daily effort, and I can't find a way to recover my account and start playing again, if anyone knows how to help me, please let me know.

DieOmimi

Hi @samuelyv warm welcome to our community at Candy Crush Friends Saga.

Can you please give me the following details:

• On which device with which version are you playing (for example, Samsung Galaxy A14, Android version 13)
• Did you log out of the game yourself or did this happen on the system side
• Which version of the CCFS app are you using. The current version of our games app is currently 4.7.1.0

Thank you very much.

DieOmimi

Hi @samuelyv warm welcome to our community at Candy Crush Friends Saga.

Can you please give me the following details:

• On which device with which version are you playing (for example, Samsung Galaxy A14, Android version 13)
• Did you log out of the game yourself or did this happen on the system side
• Which version of the CCFS app are you using. The current version of our games app is currently 4.7.1.0

Thank you very much.

samuelyv

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3221776#Comment_3221776

Hi, Good day, i alredy solved the problem, but thank you for your attention.