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I am unable to complete purchases in the game.

kathykot
kathykot Posts: 1

Level 1

I get an error message saying oops something went wrong, please try again later or it just spins and spins. Everything is up to date and Apple support is saying nothing looks wrong on their end. I tried all suggestions I found online so Iโ€™m hoping someone has a new idea!

Answers

  • DieOmimi
    DieOmimi Posts: 41,983
    edited January 3

    Hi @kathykot warm welcome to our community at Candy Crush Friends Saga.

    I'm sorry that your purchases can't be made on your Apple device. Your payment information may not be up to date, please read this article in our ๐Ÿ“•Help Center.

    Please let me know if you are stuck in a level and need help. Our levels in Candy Crush Friends Saga can be done without any purchases. We can help you and share tips. In our community, you can win gold bars and boosters when you participate in our competitions. You can find them by tapping on the "Contests" button at the top of our page.

    In Candy Crush Friends Saga I've never bought anything before and I'm at the top of the map. Sometimes all it takes is a different strategy or a tip that I would like to give you. Let me know what help you need exactly.

Hey! Would you like to give us your opinion?