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Hopefully the screenshot will demonstrate the annoying problem. Basically, the top level is partly hidden.
Depending on the level, it ranges from annoying to down right impossible.
@Grumpy_Old_Man , I think it will be okay to include a screenshot from each affected device and then list the level numbers where the issue occurs on the specific devices. I am copying @Snow_Rider on this message so she can see your replies above.
In my case, the headers and footers are too long on every level. It is clearly related to my device.
I have managed to fire up another old device. Would you like screenshots from both devices on the affected levels?
Will screenshots from the first 100 levels be enough?
Hey! Sorry to hear you’ve encountered this issue. I’d love to bring it up to the Studio, but we’ll need to know the exact level(s) where the problem occurs. This information will be incredibly helpful in addressing it effectively.
Thanks for your understanding and collaboration!
If there was an option to disable playing in fullscreen, this could fix it.
How many screenshots do you want? It is at least partly covered on at least a dozen levels I have played. The worst scenario is the middle square at the top. This is covered by the moves remaining. You can't see what's there, nor can you move it. I bought the fold because my 7" tablet was dying. I need the screen width for a work app, but it also needed to fit in my pocket. If the screen resolution wasn't virtually square, it would be fine. I remember an issue with an iphone, where the camera blocked the moves remaining, or something similar. which is why I raised this.
Hello @Grumpy_Old_Man. I feel your pain! I have reported a similar issue -- the headers and footers are too long in two other King games that I play on a Galaxy tablet. I recently got a newer Galaxy tablet and the issue does not appear on the new device. So, this issue seems to be related to specific devices. My colleague is reporting the issue. I will follow up to emphasize the need for an answer… for both of us.
Hi @Grumpy_Old_Man we're really sorry you have to experience this. 😬 Can you please share screenshots of the levels that are completely impossible? Or a list of the levels where you have to experience this. Thank you for your cooperation. 🤗
I see you're not satisfied with my answer. But I can't solve the problem.
The studio team has to look at this and find a solution. So I can only pass on the problem.
Hi @Grumpy_Old_Man thanks for the information and the screenshot. I will pass it on to the team.
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it’s showing to be collected for 2+ years now. Is there a specific level i need to reach to get this tiffi costume? And ever since this like that i never got new costume ever.
What happened to the ads to get free moves from?
I don't understand mean piggy bank,who can explain it to me about piggy bank?
ever since I upgraded to I phone 17 the game keeps freezing after I use my gold bars to get more moves to pass a level and I’m getting really frustrated and annoyed.
Hi, For quite a long time now the voice sound effects when the characters use their powers have been missing. Previous posts about this has gotten the reply that it has been reported to the developers and that we should wait. Well, we've waited and there is still absolutely no feedback at all. Even the name of the game is…
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of December 16, the latest level available is 9100. Enjoy the new content and have a sugar-crushing day! 🍭
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