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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
π General Troubleshooting Steps
In case you experience a game crash or freeze, try these simple steps:
Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
π€ Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache
π iOS: Settings > Safari > Clear History and Website Data
ο»ΏποΈ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data
(I tried all these solutions and the game still shows me that there is a problem with the Internet, even though the phone is actually connected to the Internet. Please respond quickly)
AI have been suffering from this problem since yesterday because I downloaded it yesterday and the connection problem is only in this game Candy Crush Friends
IAM from Egypt
Everything should work fine in your country. I'll ask our CM if she has any tips.
Can you please tell me which device you are using (brand, model, version). Thanks.