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I am stuck in level 123
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sundance1403
Posts: 2
Level 1
in Support
hello . In lvl 123
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Best Answer
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i am stuck it in this lvl they never finish downlod please help me
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Answers
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i am stuck it in this lvl they never finish downlod please help me
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@sundance1403, as a first step, we recommend you try our standard troubleshooting tips:
- Ensure you have a stable Internet connection.
- Ensure you have the latest update for your CCFS game app. I have my game set to update automatically and am currently running version 4.12.0.0
- Clear your game cache (do NOT clear your data -- that is where your boosters are stored).
- Ensure you have sufficient memory on your device? King recommends having at least 2Gb free. If you have less than 2Gb, free up some memory to enable the game to run as smoothly as possible.
- Log out of the game (please only do this if you remember your login credentials)
- Turn off your device for at least 1 minute and then turn it back on.
- After restarting your device, consider switching between Wi-Fi and mobile data if you're playing on a mobile device.
- Log in to the game.
Let me know if your screen is still freezing after doing the above steps. We do not recommend reinstalling the app because your boosters are stored on your device and will be lost if you delete your game.
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