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Hi @Mr_Fishy if you're referring to DDS suddenly disappearing, please check your Microsoft Store for an update and install it. You should then see any ongoing events/bonus games. You may need to replay a previously played level and close and reopen the app. It worked for me, and I hope it works for you as well.
Hello @Mr_Fishy. Is this happening while you are playing Candy Crush Friends Saga on Windows? This is a known issue, and we are currently waiting for a fix.
In the meantime I suggest you try our standard troubleshooting steps to see if they help.
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT clear your data because that is where your boosters are stored)
- check for updates for your game and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Can you describe your issue in a little more detail? Thank you so much!
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hi all! My account has been incorrectly flagged as underage and I’m forced onto a lite version. It’s connected to my Facebook and DOB is correct there. I’ve been messaging support but keep getting emails only saying that as I am underage there are restrictions. How can I get this corrected?
Candy crush friends, please I'm new and I will like to know if I can connect with people easily here about the game and exchange contact info later as time goes on
salamat
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After logging out and trying to reset my password, I discovered that my email account had been deleted and I did not receive a email to reset my password. I have now set up another account with a new email. Can I get my progress back?
🛠General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! đź‘‹ Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! đź“ŤAs of January 20, the latest level available is 9200. Enjoy the new content and have a sugar-crushing day! đźŤ
