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Hi @Mr_Fishy if you're referring to DDS suddenly disappearing, please check your Microsoft Store for an update and install it. You should then see any ongoing events/bonus games. You may need to replay a previously played level and close and reopen the app. It worked for me, and I hope it works for you as well.
Hello @Mr_Fishy. Is this happening while you are playing Candy Crush Friends Saga on Windows? This is a known issue, and we are currently waiting for a fix.
In the meantime I suggest you try our standard troubleshooting steps to see if they help.
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT clear your data because that is where your boosters are stored)
- check for updates for your game and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Can you describe your issue in a little more detail? Thank you so much!
