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Cant sign in to my account

mahi2670

Hey friend I can't open my account on the app

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DieOmimi

Please try these standard troubleshooting steps:
Restart: Force close apps and restart your device.Updates: Check that you have the latest game and device updates.Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data
As a last resort, you can try reinstall the app. Note that this will remove all of your boosters from the game, so please do not do this unless absolutely necessary.

DieOmimi

mahi2670

Said that your internet connection is offline but I have internet. And I have tried VPN but it didn't work

mahi2670

IIt Said that your internet connection is offline but I have internet. And I have tried VPN but it didn't work

DieOmimi

Your screenshot didn't upload. Could you please try again? Thank you.

mahi2670

Why

I Can't sign in to my account

DieOmimi

Hi @mahi2670 warm welcome to our community at Candy Crush Friends Saga.

Can you describe the error in more detail? What happens when you try to log in? Does the app not open, or do you get an error message?

Do you have any screenshots documenting this so we can take a closer look at the error?

Every detail can help us locate the fault.