nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussions
Latest news about Candy Crush Friends Saga
Support
Support — Get help here
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

🔍 FIXED: Unable to Open the Game on Desktop

Snow_Rider

Hi Friends players! 👋

We've received reports from some players who are unable to open Candy Crush Friends Saga on desktop. Letting you know that the team is acitvely investigating the root cause of the problem.

If you're experiencing the same issue, please keep the reports coming. They're really helpful for the investigation. We're also aware that other King games may be affected by the same problem too.

We'll update this thread as soon as we have more information to share.

Thank you for your patience! 💜

Find more posts tagged with

Want to reply?

Accepted answers

All comments

DieOmimi

The game has been fixed and can be played on Windows devices again.

rebelchild

I play on Android phone, but I've had issues with game freezing, or videos to earn extra moves or boosters freezing

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3656753#Comment_3656753

Unfortunately, the issue with Candy Crush Soda Saga has not yet been resolved. Please go here for further information on Candy Crush Soda, as we in this forum are only responsible for Candy Crush Friends Saga:

https://community.king.com/en/candy-crush-soda-saga/discussion/590176/%EF%B8%8F-unable-to-open-candy-crush-soda-saga-on-windows-we-re-on-it

I am pleased to hear that at least some apps could be fixed, especially Candy Crush Friends Saga.

Lili_Pierrend

Candy Crush Soda….still an issue on my windows device.

Lili_Pierrend

I can now open Candy crush friends and candy crush jelly.

Thank you😊

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3647409#Comment_3647409

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3649884#Comment_3649884

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3649732#Comment_3649732

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3651944#Comment_3651944

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3652018#Comment_3652018

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3653787#Comment_3653787

There is currently an update available in the Microsoft Store. I can now play the Candy Crush Friends app on my Windows device again.
Please check the Microsoft Store for the update and let me know if you can launch the app on Windows again.

In case anyone had the same problem with BW3 and Pet Rescue Saga: these games have also been fixed and are now playable on Windows again.

jeannelw

hello again just in case the problem with loading the game would be restored i keep trying to down load it it does it but that is were it stops

jeannelw

hello again just in case the problem with loading the game would be restored i keep trying to down load it it does it but that is were it stops when i click play it buffers like it is going open game but play keeps showing i can play candycrush soda on fb

Lili_Pierrend

First unable to open cady crush soda , then unable to open candy crush friend and today unable to open candy crush jelly. I play on my laptop windows 11.🙄🙄🙄🙄🙄🙄

Bkk84

my friends app also will not open started the 10 of sept

jeannelw

yes mine has been down since sept 10th i play on windows 11 pc i think i was on some where on 600 levels i do spent money on the game weekly i would hate to have to start over once it comes back on having withdrawls

Juliecity

I play on a laptop with windows 11, since candy crush friends was updated I am unable to open game, just like candy crush saga which I have been unable to open for the last 3 months.

Doltydameydame

what is wrong with candy crush freinds just doe not open days now

Spinnifix

Since I've been tagged multiple times here, I'm going to speak up. Otherwise, I wouldn't have done it.

I only play on my 2 tablets.

No more PC. I uninstalled all the games a long time ago.

Everything is fine on my 2 tablets.

So, now that you know, please don't tag me anymore! Thank you very much.

nekocat

CCFS played via Android device so no issue to get access to it.

But like many players, events come and go or don't materialise.(latest Jelly Queen). DDS has been working well for the last few weeks.

KnightLoveGames1010

Greeting @Snow_Rider

I just play CCFS on Windows 11.

here a proof I just play

ellectra

I play on Windows 10 and Android and my game works, but my events often fail to appear when they should, and i've been reporting it since the beginning of the year but still no fix.

Latest event to have a countdown in game and never show is Jelly queen event meant to start a few days ago.

MiladyR

I play on my iPhone and iPad haven’t had any problem opening CCF, but do lose events.

Just_Me-2

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3647560#Comment_3647560

Hello @sudejo

I have been experiencing that too. My Bubblegum Troll and other special events do not show up at times when I open the game. I have noticed Dach's Delivery Service event also goes missing somehow even though it has not expired. I usually exit the game totally when this anomaly occurs to make them appear and they do.

teeweiping

I play on an Android phone and have not experienced any issues also.