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I do not receive lives

13468952

Answers

  • JustPlaying
    JustPlaying Posts: 4,196
    edited November 2018
    Hi @MsKatie when your lives are full (5) when you click on the top left heart you should be asked if you want to send lives to all friends.  When your friends ask for lives a pink envelope should appear near the bottom left as in picture above
  • MsKatie
    MsKatie Posts: 3

    Level 1

    Thank you so much. When logged in this morning I noticed it! Love this game!
  • Scouser
    Scouser Posts: 3

    Level 1

    • I have been having the same issue.  In all my other 3 Candy Crush games, I always both send and receive lives every time I play, and lots of other times during play  I always receive lives back but have not had ONE SINGLE LIFE gifted back to me. I've been thinking that this is odd.  Is there any reason?
  • MsKatie
    MsKatie Posts: 3

    Level 1

    Mine was  just the opposite...I recieved but could never send until today!
  • JustPlaying
    JustPlaying Posts: 4,196
    QueenMia said:
    Hi everyone and thanks for all the info!

    Our Team is looking into it. I will update you as soon as possible.
    In the meantime, please keep sharing some details with us in case you're experiencing any issue (Platform, App version, etc). 

    Also, please note that lives work a bit differently in Candy Friends, so make sure you understand how it works - All info here.

    Thanks a lot everyone, looking forward to more info 
    Hi @Scoucer there has been no update yet on this issue.. sorry  :(
  • grandmother4
    grandmother4 Posts: 10

    Level 2

    I really love this game, however when I receive 24 lives and only get to use 5, when are you going to let us have the lives our friends send us, very frustrating. It doesn't do us any good to add friends when you don't let us use the lives they send us, what gives, very angry about this
  • JessicaReed
    JessicaReed Posts: 1

    Level 1

    How do I add new friends to my game
  • JustPlaying
    JustPlaying Posts: 4,196
    @JessicaReed Your Facebook friends that play the game with their Facebook account will appear  in your Friends list if you are logged in using a Facebook account. To add friends to your game you can add players as friends in Facebook. At this time you can not add friends using a King login.
  • grandmother4
    grandmother4 Posts: 10

    Level 2

    once again I have received 21 lives and can only use 5, now I have 50 gold bars and can not use them, what gives, very dissapointed in the help
  • grandmother4
    grandmother4 Posts: 10

    Level 2

    is this page for complaining only, or is someone going to address these issues, it looks like a gripe page, doesn't seem to be any response from the  top.

Hey! Would you like to give us your opinion?