Candy Crush Friends Saga

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Candy Crush Friends Saga

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Latest news about Candy Crush Friends Saga
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Help us make the game even sweeter!
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Help for tricky levels!

profile picture doesn't show up

@DieOmimi Hope that all is well with you. My profile picture didn't show up yesterday so I powered off the tablet then turned it back on, thinking that would work (it didn't work). The next thing I tried was putting the same picture back. That worked for the rest of the day. Today, when I started the game, my profile picture was not there. Do you know why this is happening?

Accepted answers

@RachJain, the St. Patrick's Day event was available for 2 weeks. I understand your disappointment in not winning the Nutcracker the Leprechaun costume. This event was last offered about 5 years ago, so while it may be offered again in the future, it may not be soon. The development team tries to vary events, with both new and previously-offered costumes.

All comments

@DieOmimi Hi. I hope all is well with you. When I open the CCF game, my profile picture is there. But when I see the level that I'm on, my profile picture doesn't show. When I check my profile, the picture is there. I have noticed that it is happening on CCS as well. Why is it not fixed yet?

@RachJain, the St. Patrick's Day event was available for 2 weeks. I understand your disappointment in not winning the Nutcracker the Leprechaun costume. This event was last offered about 5 years ago, so while it may be offered again in the future, it may not be soon. The development team tries to vary events, with both new and previously-offered costumes.

@DieOmimi I had only 3 days to get 45 stars, which would get me a St. Patricks day costume for the nutcracker. But unfortunately I didn't get enough (I got only 30). Will I get another chance to get the costume for the nutcracker?

Hello @RachJain. I suspect the development team is trying to vary special events. Fortunately, special events typically include a timer. I didn't get the current Olivia event this time, so different test groups may get variations of the event. While that is not a comforting thought, I appreciate that you play the CCFS game and its special events.

@DieOmimi Why is the current Olivia event only lasted 5 days? That is not enough time to pass 10 levels and get through the star chaser. Sometimes the levels take more than 1 day to pass. I thought that the events, where a character gets a new costume, lasts for about 12 days.

@RachJain, same happened to me (2 years ago). I had Sheriff Olivia first, then the gardener, then Olivia witch and sometime later there was an event where I was able to win Olivia without a costume. But I can't tell you when that happened - i.e. how long it took.

@DieOmimi The spring event was only providing the gardening costume for Olivia, which I already had even before the event. It didn't give me stickers for the original Olivia character. It put her in the game while the spring event was on. Do you know of another event where I can get more stickers for the original Olivia character?

Hi @DieOmimi. I will always keeping playing. I'm a loyal player of all 4 Candy Crush games and playing all of them.

Hi @RachJain, I'm glad to hear that. Please keep playing. It's a super nice game. 🤗

@DieOmimi my profile picture finally came back on !!!

If anybody is able to see their profile picture now, but couldn't before, what steps did you do to get it back? It has been about 3 weeks and my profile picture still can't be seen. Thanks in advance.

@cap64 The issue isn't fixed yet because I still can't see my profile picture. What did you do to get your profile picture to come back?

Thank you @cap64. I'm glad to hear it's okay again now.

@Andres_2 for you, it's because Facebook is very unstable and there are very often connection problems with Facebook. I can't tell you at the moment when we'll get a message from Facebook that the platform will be stabilized.

@DieOmimi whatever the issue was they must have fixed it. My profile picture was there when I opened my game up this morning. I didn't lose anything during this issue it was all saved.

Also the same problem, profile picture disappeared with the latest game update (1.98.2). My progress is saved with facebook.

Screenshot_2023-04-16-23-09-31-370_com.king.candycrush4.jpg

Hi @cap64 @RachJain I'm sorry this issue is still there. Unfortunately, I don't know a solution at the moment. It seems to be related to the fact that the server capacities are tied up for other games. But I don't know for sure, these are just my guesses. I'm really sorry for you guys, but it seems to be a problem with Facebook and the King servers.

Everything is fine in my game. I play exclusively with the app from the well-known stores and only with a Kink account (not via Facebook).

@DieOmimi It has been almost 2 weeks and my profile picture is still not showing up. Yes my progress is up to date. Do you know how long this problem will last?

My profile picture hasn't showed up for weeks. I'm glad I'm not the only one this is happening to.

@Biggorl do you have the latest software for your device and app? Please check if there is anything to update.

After that, try the following steps:

- clear the cache (Attention! do not delete data)

- Go offline

- Turn off your device to keep it off for at least 10 seconds

- After switching on, establish a stable internet connection and call up the app several times if necessary.

Please let us know if the steps do not help.

You should also let them know what device you're using and how you're logged in to the app (King account, Facebook account).

Thank you for playing Candy Crush Friends Saga.

My profile is still not showing!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

@RachJain, the St. Patrick's Day event was available for 2 weeks. I understand your disappointment in not winning the Nutcracker the Leprechaun costume. This event was last offered about 5 years ago, so while it may be offered again in the future, it may not be soon. The development team tries to vary events, with both new and previously-offered costumes.

All comments

Hi @RachJain I hope everything else is good with you.

As for the profile picture - mine was not loaded yesterday while today everything is fine again.

This is usually due to the fact that King's servers are overloaded. Right now, a lot of server capacity is needed for big events in other King games (All Stars in Candy Crush and Petopia in Pet Rescue Saga). So it may take a while until everything loads normally again.

Even players with a Facebook account are currently having problems because Facebook is very unstable at the moment.

If you can still see the events in the game (Dachs delivery service, spring calendar) and "only" the avatar does not load properly, this has no influence on other things in the game. I was able to play yesterday and my progress is still there.

Sometimes it can also help to just close the app and reopen it a few minutes later. Switching between Wi-Fi and mobile data can also help to make a new request to the server and reload the avatar.

Have a nice day. 😘

@DieOmimi I will wait for a few days and hopefully the profile picture will come back.

My profile is still not showing!

@Biggorl do you have the latest software for your device and app? Please check if there is anything to update.

After that, try the following steps:

- clear the cache (Attention! do not delete data)

- Go offline

- Turn off your device to keep it off for at least 10 seconds

- After switching on, establish a stable internet connection and call up the app several times if necessary.

Please let us know if the steps do not help.

You should also let them know what device you're using and how you're logged in to the app (King account, Facebook account).

Thank you for playing Candy Crush Friends Saga.

My profile picture hasn't showed up for weeks. I'm glad I'm not the only one this is happening to.

@DieOmimi It has been almost 2 weeks and my profile picture is still not showing up. Yes my progress is up to date. Do you know how long this problem will last?

Hi @cap64 @RachJain I'm sorry this issue is still there. Unfortunately, I don't know a solution at the moment. It seems to be related to the fact that the server capacities are tied up for other games. But I don't know for sure, these are just my guesses. I'm really sorry for you guys, but it seems to be a problem with Facebook and the King servers.

Everything is fine in my game. I play exclusively with the app from the well-known stores and only with a Kink account (not via Facebook).

Also the same problem, profile picture disappeared with the latest game update (1.98.2). My progress is saved with facebook.

Screenshot_2023-04-16-23-09-31-370_com.king.candycrush4.jpg

@DieOmimi whatever the issue was they must have fixed it. My profile picture was there when I opened my game up this morning. I didn't lose anything during this issue it was all saved.

Thank you @cap64. I'm glad to hear it's okay again now.

@Andres_2 for you, it's because Facebook is very unstable and there are very often connection problems with Facebook. I can't tell you at the moment when we'll get a message from Facebook that the platform will be stabilized.

@cap64 The issue isn't fixed yet because I still can't see my profile picture. What did you do to get your profile picture to come back?

If anybody is able to see their profile picture now, but couldn't before, what steps did you do to get it back? It has been about 3 weeks and my profile picture still can't be seen. Thanks in advance.

@DieOmimi my profile picture finally came back on !!!

Hi @RachJain, I'm glad to hear that. Please keep playing. It's a super nice game. 🤗

Hi @DieOmimi. I will always keeping playing. I'm a loyal player of all 4 Candy Crush games and playing all of them.

@DieOmimi The spring event was only providing the gardening costume for Olivia, which I already had even before the event. It didn't give me stickers for the original Olivia character. It put her in the game while the spring event was on. Do you know of another event where I can get more stickers for the original Olivia character?

@RachJain, same happened to me (2 years ago). I had Sheriff Olivia first, then the gardener, then Olivia witch and sometime later there was an event where I was able to win Olivia without a costume. But I can't tell you when that happened - i.e. how long it took.

@DieOmimi Why is the current Olivia event only lasted 5 days? That is not enough time to pass 10 levels and get through the star chaser. Sometimes the levels take more than 1 day to pass. I thought that the events, where a character gets a new costume, lasts for about 12 days.

Hello @RachJain. I suspect the development team is trying to vary special events. Fortunately, special events typically include a timer. I didn't get the current Olivia event this time, so different test groups may get variations of the event. While that is not a comforting thought, I appreciate that you play the CCFS game and its special events.

@DieOmimi I had only 3 days to get 45 stars, which would get me a St. Patricks day costume for the nutcracker. But unfortunately I didn't get enough (I got only 30). Will I get another chance to get the costume for the nutcracker?

send & receive lives issue
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
Invalid character Rachel assigned for Level 7844
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
Help me
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Dachs Delivery and Gum Levels disappeared
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?

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Quick Links

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭