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Scrapbook but I don't have my levels I I really want my levels. back to and I can only play one round at a time
@Terri_1 if you don't have a way to connect to the internet on your old phone, your progress won't be transferred. Can the old phone not have internet or do you just have no possibility (for example, use the neighbors' Wi-Fi)?
There's no service on it
@Terri_1 if you can't access the internet with your old phone, your game progress can still be recorded on our servers. Do you have no possibility at all, for example via a public WLAN?
Hi DieOmimi ok first of all I can't get on the internet on my old phone and I use my email address to sign in
Hi @Terri_1 as I just realized, do you need help? You've opened a poll in the discussion area. This is not suitable for getting help. Next time, please go to the support (one of the green buttons at the top of the forum) and ask a question. Then we receive a report that someone needs help and are there faster. In the discussion area, we see it only by chance.
If you don't see your proper level on your new phone, I'm guessing your internet connection wasn't very strong when you were playing on the phone, or you were offline for some reason.
Please proceed as follows:
- Log in again on your old phone and make sure you're online. Only then will your game progress be recorded on our servers.
- Play a level
- Take a screenshot of your current level
- Log in to your new phone again and make sure you're online
I hope you will see your current level on both devices.
If you need more help, please also check here: the-progress-ive-made-isnt-showing-in-my-game-how-do-i-get-it-back
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Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 17, the latest level available is 9280. Enjoy the new content and have a sugar-crushing day! 🍭
