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24

Answers

  • Naia
    Naia Posts: 37 Level 2
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    @QueenMia, here is my screenshot for Jelly Saga.  Thanks again for your help!
    Flag · Helpful Sweet Love Haha
  • Naia
    Naia Posts: 37 Level 2
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    @QueenMia, I have deleted and reinstalled the three apps: Farm Heroes, Soda Crush, and Jelly.  Ready for booster renewal.  Thanks!
    Flag · Helpful Sweet Love Haha
  • Popaki
    Popaki Posts: 12 Level 2
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    Ok...will give it a try. Here is the screenshot with my boosters and my current level. 
    Flag · Helpful Sweet Love Haha
  • Popaki
    Popaki Posts: 12 Level 2
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    @QueenMia Did that and the problem was solved!!! However my current level is 1514 (it was 1539) and all my boosters are gone. So, can you do your magic? 
    Flag · Helpful Sweet Love Haha
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    edited December 2018
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    Hey there!

    Hehe, this is the Support Area for Candy Friends so I wasn't expecting all these games, but that's fine, no worries ;) 

    @Naia - I've added the boosters back for both Soda and Farm, however, for Jelly I was unable to do it so I have you a compensation instead. You'll find everything once you access the game from your mobile.

    @Popaki - I was unable to find a matching account with your email address. Would you be able to give me your user ID please? Here's how to find it!

    Thank you!
    Flag · Helpful Sweet Love Haha
  • Popaki
    Popaki Posts: 12 Level 2
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    @QueenMia my id is 10114349284

    Apparently there is a mix-up with my email addresses because when I login to king.com two identical profiles appear. Messy situation! Sorry about that!
    Flag · Helpful Sweet Love Haha
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
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    No worries, @Popaki, that can happen sometimes! Thanks, I have added your boosters back now ;)
    As for your progress, I can add you back to 1529. The only thing is that you would lose your previous personal scores. 

    Let me know!
    Flag · Helpful Sweet Love Haha
  • Popaki
    Popaki Posts: 12 Level 2
    Answer ✓
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    @QueenMia You are the best!!! No, that's ok. I will play them again. My main concern was the boosters. Thank you so so much!!!!
    Flag · Helpful Sweet Love Haha
  • Naia
    Naia Posts: 37 Level 2
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    @QueenMia , Thank you for the Soda crush fix.  I am restored there.  I didn't use the @ symbol in my message for Farm Heroes so I'm not sure you got that one.  The boosters are not restored on Farm yet.  Here are the screen shots again.  I'm super bummed that the boosters couldn't be restored on Jelly....

    Flag · Helpful Sweet Love Haha
  • Naia
    Naia Posts: 37 Level 2
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    @QueenMia Just opened my Farm Heroes on my phone.  I saw the booster message from you but the numbers are way off.  It should be 839 Shovels, 1028 Tractors, 1017 Plus1's, and 743 Collector dogs.  Currently it is showing 10, 29, 18, and 1 respectively.  I'm not sure if those are someone else's numbers.  Can you please put my booster numbers in?  Very, very grateful for your help.  If you are able to attempt to restore Jelly again, that would be great too.  Many thanks!
    Flag · Helpful Sweet Love Haha

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