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I didnt get all of my credits

kayleTaz
kayleTaz Posts: 1

Level 1
in Support
i bought a £15.99 bundle but i didnt receive any of the extra things only the gold bars 

Answers

  • Alansmart
    Alansmart Posts: 1,302
    Hello @kayleTaz, you will find a thread about this in support section.. follow the steps given and I'm sure it will be addressed. Hope this helped you with your concern.
  • Joseph45
    Joseph45 Posts: 1,582
    If you didn’t receive your whole bundle, try contacting King Customer Care. 
  • QueenMia
    QueenMia Posts: 12,979
    Hey there @kayleTaz - Follow the steps on this link to get your items!
    Have an extra sweet weekend :) 
  • SarahKay1
    SarahKay1 Posts: 1

    Level 1

    my child purchased like ⁵ $ and I hope they give it back to me

  • MountainMom
    MountainMom Posts: 13,726

    Hello @SarahKay1, Please check out the articles in our Help Center regarding "Purchases." Tap HERE to be taken to that page.

  • kimjwatt
    kimjwatt Posts: 1

    Level 1

    I purchased gold bars, but never received them. I have 2 charges from Microsoft. Your Microsoft order #6759690221 has been processed for MS Gold Bars package. Also Your Microsoft order #3761070748 has been processed Bundle MS Discount.

  • MountainMom
    MountainMom Posts: 13,726

    Hello @kimjwatt and Welcome to our community! I am sorry to hear that you did not receive purchased items. Please check out our Help Center articles regarding purchases and how to resolve issues related to your purchases. Tap HERE to be taken to the Help Center page.

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