Hello again @bigmikemike, that is unfortunate to hear it didn't solve the issue.. I shall forward you to @QueenMia our manager and she should be able to help you progress to the next level. I hope you are back to crushing candies soon.
Hi @Brendatimmy and welcome to our adorable Community 😊 Can you please explain to me what is happening so I can try to help you? Why can't you play the game?
I am at level 760 and have been close to a week. I read through some things of the other suggestions and I have tried deleting the app, rebooting the phone...nothing works 😔 please help me ... I need my candy crush friends 🙂
I have read through the others that are stuck and tried the suggestions of deleting the app and I even rebooted my iPhone and I cannot get past 760 - please help me.
@hanabi0008 That means you are in level cap! Great job! Which OS do you use to play the game? It should have more than 800 levels. Try updating the game, maybe you forgot. Anyway, I am glad you are enjoying the game. Keep crushing 🍭
Hello @mmcarag, and welcome to the community! Uggh...them darn tricky levels! Sometimes they can be quite a pickle! However, there are some tips that may help you. The first thing to do before you enter a level such as this would be to check which friend is “recommended.” Choosing the recommended character may increase your odds of winning. Another tip would be to not be too quick to make matches. Examine the game board carefully to see which matches may yield the best outcome. Third tip would be to make very good use of the special candies. Try to swap special candies in the right places on the board (try to get a coloring candy and a color bomb together; this, in my opinion is the best combo out there)! Finally, if you have any, make good use of your lollipop hammers. They will really save you in some situations! If these tips do not, help try checking out the video at the link below to see if this helps! I hope you are able to pass that tricky level soon! https://community.king.com/en/candy-crush-friends-saga/discussion/comment/301207/#Comment_301207
@Joseph45 - you misunderstand. I have completed 760 and cannot move on to 761. I have the “under construction “ paint bucket that implies I’m waiting for the release of new levels. However, everything I have read says there are more levels that have been released. Unfortunately, I somehow am still at level 760.