Why won't king fix my game

Question

I don't see why king womyw respond to my issues. Everytime we request a day new support ticket they send me the same generic email that puts me here. I wish to be contacted by king.

mirad · Answer

I’m so unhappy with King. I too am getting no reply from help emails dating back over 2 months. Devastated at losing my progress and returning to level one. Tried everything 😫

PummyRaj · Answer

Hello again @b1blazin,

Thank you for replying back :+1:

I would like to clarify something please...  has it been 2 weeks since you sent them a request and you have not heard from them except the "automated" response?  Or did you send few new requests after sending the first one because you have not heard from them?

b1blazin · Answer

Yeah but this has been more than 2 weeks and i have not talked to a single rep.