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What's wrong with the bonus games?

Goomanchoo2
Goomanchoo2 Posts: 1

Level 1

edited October 14 in Support

None of them are showing up on the game. I've tried logging out and closing the game and then logging in starting the game and then closing the game and then reopening the game and nothing shows up. Is this something known? If so what is the fix and when will it happen?

«1

Answers

  • Rhonda_L
    Rhonda_L Posts: 576
    edited October 13

    @Goomanchoo2 Hi and Welcome to the Communities!

    I'm having the same problem. Everything was fine early this morning (1am CDT-US). Then this afternoon and evening Dachs Delivery, Bubblegum Troll and Cookie Challenge all disappeared. I even tried playing a few levels as that always works with in bringing side games back in CCS…no go. So you're not alone!

    Hopefully a monitor will see this and be able to help. I'd tag them but I don't know who monitors here. @Snow_Rider Maybe it'll resolve itself after midnight when the new day begins. This being the weekend, no guarantees. I hope so as Dachs and Troll are by far my favorite side games!

    Have a great night and Happy Crushin'!! 😸

  • AkumaXX
    AkumaXX Posts: 483

    They all disappeared after updating the game version. Sigh.

  • Rhonda_L
    Rhonda_L Posts: 576

    @AkumaXX I didn't realize there was another update as I have mine set on automatic.

    That explains it because the same thing happened earlier this year when we had BG Troll. At that time he never came back. 😿

    Thanks for the info!

  • Diamond_Lim
    Diamond_Lim Posts: 166,821

    Me too! I am same with you! 😢😢😢

    After we update the latest version of this game, Candiversary Party, also Bubblegum Troll events and DDS feature have been disappeared and gone on this game. That's very unfortunately and disappointed for us! 😢😢😢

    So we hope we want to receive Candiversary Party, also Bubblegum Troll events and DDS feature back on this game soon. 🙏

  • ChrisLutt
    ChrisLutt Posts: 24

    Level 3

    Bei mir auch alles weg.

  • MountainMom
    MountainMom Posts: 13,602

    @Goomanchoo2 , @Rhonda_L , @AkumaXX , and @ChrisLutt , Management is aware of the issue. Many players lost all special events as a consequence of the most recent update to the CCFS game. You can follow our manager's notes by tapping HERE.

  • hddoane1
    hddoane1 Posts: 1

    Level 1

    edited October 17

    In my offline account, all of my bonus games disappeared (Dach's Delivery, Bubble Gum, Cookie Challenge) yesterday when I had 4 days left on each. I have been playing but have obviously lost out on opportunites for bonus items.

  • PummyRaj
    PummyRaj Posts: 43,867
    edited October 18

    Hello @hddoane1🤗 A Warm Welcome to the King Community!

    You are currently in Candy Crush Saga area!

    Let me give a shout out to one of our Candy Crush Friends Saga Moderator @MountainMom to give you assistance about this issue.


    Thank you for being patient and understanding🙏

  • aperry33
    aperry33 Posts: 3

    Level 1

    edited October 17

    all of my bonus games are gone. I still had 5 days of bubblegum levels and Dach’s delivery. I’ve tried restarting the app multiple times.

  • PummyRaj
    PummyRaj Posts: 43,867
    edited October 18

    Hello @aperry33🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game!

    At present, you are in Candy Crush Saga forum! Let me give a shout out to our Friends Saga Moderators @DieOmimi and @MountainMom to assist you with the issue!


    If you have any questions in the meantime, please type below🍫🍫

Hey! Would you like to give us your opinion?