What's wrong with the bonus games?

Goomanchoo2 · October 12

None of them are showing up on the game. I've tried logging out and closing the game and then logging in starting the game and then closing the game and then reopening the game and nothing shows up. Is this something known? If so what is the fix and when will it happen?

Rhonda_L · October 13

https://community.king.com/en/candy-crush-friends-saga/discussion/471774/whats-wrong-with-the-bonus-games

@Goomanchoo2 Hi and Welcome to the Communities!

I'm having the same problem. Everything was fine early this morning (1am CDT-US). Then this afternoon and evening Dachs Delivery, Bubblegum Troll and Cookie Challenge all disappeared. I even tried playing a few levels as that always works with in bringing side games back in CCS…no go. So you're not alone!

Hopefully a monitor will see this and be able to help. I'd tag them but I don't know who monitors here. @Snow_Rider Maybe it'll resolve itself after midnight when the new day begins. This being the weekend, no guarantees. I hope so as Dachs and Troll are by far my favorite side games!

Have a great night and Happy Crushin'!! 😸

AkumaXX · October 13

They all disappeared after updating the game version. Sigh.

Rhonda_L · October 13

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3173043#Comment_3173043

@AkumaXX I didn't realize there was another update as I have mine set on automatic.

That explains it because the same thing happened earlier this year when we had BG Troll. At that time he never came back. 😿

Thanks for the info!

Diamond_Lim · October 13

Me too! I am same with you! 😢😢😢

After we update the latest version of this game, Candiversary Party, also Bubblegum Troll events and DDS feature have been disappeared and gone on this game. That's very unfortunately and disappointed for us! 😢😢😢

So we hope we want to receive Candiversary Party, also Bubblegum Troll events and DDS feature back on this game soon. 🙏

ChrisLutt · October 16

Bei mir auch alles weg.

MountainMom · October 16

@Goomanchoo2 , @Rhonda_L , @AkumaXX , and @ChrisLutt , Management is aware of the issue. Many players lost all special events as a consequence of the most recent update to the CCFS game. You can follow our manager's notes by tapping HERE.

hddoane1 · October 17

In my offline account, all of my bonus games disappeared (Dach's Delivery, Bubble Gum, Cookie Challenge) yesterday when I had 4 days left on each. I have been playing but have obviously lost out on opportunites for bonus items.

PummyRaj · October 17

https://community.king.com/en/candy-crush-saga/discussion/472327/bonus-games-disappeared

Hello @hddoane1🤗 A Warm Welcome to the King Community!

You are currently in Candy Crush Saga area!

Let me give a shout out to one of our Candy Crush Friends Saga Moderator @MountainMom to give you assistance about this issue.

Thank you for being patient and understanding🙏

aperry33 · October 17

all of my bonus games are gone. I still had 5 days of bubblegum levels and Dach’s delivery. I’ve tried restarting the app multiple times.

PummyRaj · October 17

https://community.king.com/en/candy-crush-saga/discussion/472332/bonuses-gone

Hello @aperry33🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

At present, you are in Candy Crush Saga forum! Let me give a shout out to our Friends Saga Moderators @DieOmimi and @MountainMom to assist you with the issue!

If you have any questions in the meantime, please type below🍫🍫

What's wrong with the bonus games?

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