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Why do I get 5 new levels per day?

Lisa_Young
Lisa_Young Posts: 13

Level 2

edited March 2019 in Support
I asked the question earlier regarding  this problem . I cannot move past level 1015. I have cleared my cache  I have rebooted my phone and I have restarted the game and I still cannot move forward. My phone is Galaxy S9. My phone is updated and my game is updated . Please help! 

Best Answer

  • JustPlaying
    JustPlaying Posts: 4,196
    Answer ✓
    @Lisa_Young you get the last 5 levels of the episode tomorrow as you are in a test group. You would have started getting the levels before the Wednesday release and then 5 a day until you get the 20. Some will be in this test group and others will not.
«1

Answers

  • mysticalmysty
    mysticalmysty Posts: 30,432
    edited March 2019
    Hi @Lisa_Young I get your frustration, let me just flag our lovely CM @QueenMia to get a better answer, you might need to provide your ID# so she can look at it
  • JustPlaying
    JustPlaying Posts: 4,196
    Hi @Lisa_Young
    It looks like you may be in a test group for a new level release pattern. Did you notice if you are getting 5 a day?
  • Lisa_Young
    Lisa_Young Posts: 13

    Level 2

    Did not notice five a day. But I did notice a lot of other people commenting on levels where they've gone past me so I figured there was a problem
  • Lisa_Young
    Lisa_Young Posts: 13

    Level 2

    @QueenMia how do I give you my ID number?
  • mysticalmysty
    mysticalmysty Posts: 30,432
    edited March 2019
    Hi again @Lisa_Young to get the ID # is simply by going to your main screen of your game,  click on profile then double click on King logo
  • mysticalmysty
    mysticalmysty Posts: 30,432
    At the meantime you can try to beat Queen Mia scores at level 362, and join the contest to win free boosters.
  • Lisa_Young
    Lisa_Young Posts: 13

    Level 2

     here is my ID in case you need that
  • Lisa_Young
    Lisa_Young Posts: 13

    Level 2

    My post shows answered but it is not! Please don't forget about me! @QueenMia 😍
  • JustPlaying
    JustPlaying Posts: 4,196
    Answer ✓
    @Lisa_Young you get the last 5 levels of the episode tomorrow as you are in a test group. You would have started getting the levels before the Wednesday release and then 5 a day until you get the 20. Some will be in this test group and others will not.
  • mysticalmysty
    mysticalmysty Posts: 30,432
     @Lisa _Young  Please be patience, due the time zone difference, @QueenMia will answer your question when she’ll be back in her office 😊

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