Events disappeared (Edited by CM: FIXED)

Hey there! Thanks so much for your patience, and I'm really sorry for the long wait. But I’ve got great news to share: the Studio has found the root cause of the issue that’s been preventing events from showing up for some of you.

A hotfix is on the way and should be released on Monday, so keep an eye out for updates!

Update: The problem has been resolved with app version 4.10.1.0. Please be sure to update your app to this version in order to receive events again.

All comments

mysticalmysty

Now Yeti spa event also dissappear after only 2 days ......what's really going on in here ?

Nanninomix

Um, sorry everyone I didn't realise I wasn't posting after the most recent comments. I'll look like a right imbecile if this issue has been fixed won't I?

Thus spoke Nanninomix after responding to a post nearly a week ago, only to see the most welcome of news. Obviously I wish to retract my previous post - nah, it's all good that was then and this is now.

Thanks @Snow_Rider and @DieOmimi for this most auspicious of good and glad tidings!! hip hip hooorrraaayyyyyyy!!!!!!!!!!!!

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3299142#Comment_3299142

Hallo @Nanninomix der Fehler ist bereits behoben. Schau bitte nach, ob du die neueste Version hast. Dann solltest du auch die aktuellen Ereignisse sehen und die Ankündigung für ein neues Ereignis mit Yeti

Nanninomix

Like @maf34100, I lost Dachs, Sweet Streak and I forget the name of the Event I was part way through. Around the same date - I became aware of the problem on 5 or 6 March, after a Win11 update on my desktop pc. Dachs still shows up on my map and basically teases me, pretending the key dangling just our of my reach is somehow attainable. When the allotted time arrives, it just disappears. I had hoped to progress to the next milestone (for me - Level 2000) by my 1st anniversary date in June, but it is not looking at all promising I'm afraid. I'm still playing, and checking in here to see if there is news, but not using any of the gold bars I have and not purchasing any more of them until we have a fix. There is no incentive to play on anyway, without sweet streak or other rewards to collect. On the bright side, I have noticed a pattern of sorts, and how many blocks of 5 lives I must lose before the game board becomes more favourable. Same with offers of additional moves if I just spend those gold bars. It's a bit like after I reject 10 additional moves (to give me 15 moves total) several times, the board offers many more matches and I win the level. Where I often repeat the same process on the next level. It's hard for me to win consecutive levels atm. I've been playing Blossom Blast Saga, well learning how to play it since this happened. I enjoy it, quite a different tempo to Friends, and I might give Soda a whirl too as I did play a few levels some time last year.

Fingers (and toes) are being crossed around the globe for an end to our misery soon….

mysticalmysty

It came back yesterday after the updated, but it dissappear again today.

maf34100

thank you, I got it

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3299142#Comment_3299142

First time after 2013 that Microsoft actually fixed something.

Creative_Elsa

YES! It's back!

@_Elisabeth_ @_Elsa_ @Boybinary @istuff @maf34100 @MollyS @Nanninomix @ellectra @José_Lima @forsure1111

Hi everyone, the fix has just been implemented. Please check your Microsoft Store to see if you have version 4.10.1.0. In this version, the events are visible and playable again. Currently, Dachs Delivery Service and Friends' Spring Stories with Olivia.

If you don't have the CCFS app version 4.10.1.0 yet, please search for the update in the Microsoft Store.

istuff

@Snow_RiderThank you. I am hopefully hopeful 🤞.

A hotfix is on the way and should be released on Monday, so keep an eye out for updates!

Update: The problem has been resolved with app version 4.10.1.0. Please be sure to update your app to this version in order to receive events again.

_Zoran_

it works, thanks 🤩

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3296348#Comment_3296348

You are welcome. Does it work on your PC?

Zoran thank you so much

https://bitlaunch.io/blog/how-to-install-and-use-bluestacks/

Good evening, @_Elisabeth_.

First you need minimum of Windows 7, 4GB RAM and 5GB storage.

Here is the complete tutorial:

BlueStacks is Android emulator for Windows that can run any Android app available in Play Store through it.

And BTW, @_Elisabeth_, when you want to tag someone, you should use "@" sign, followed by player's name (no spaces).

I hope this helps!

Edit: Also, here is the full list of recommended and minimal system requirements:

https://support.bluestacks.com/hc/en-us/articles/360056129211-System-requirements-for-BlueStacks-5

_Zoran_how to use BlueStacks ?

Why don't you use BlueStacks on PC to play Android version of the game?

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3291291#Comment_3291291

Hi @MollyS It seems to be more difficult than we expected. Our CM shared the latest information here:

Unfortunately, I don't have any better news and am also waiting to be able to play on Windows again.

MollyS

ANOTHER week gone by and still no fix?!! Can we please get an update and know that we will get our events back this week @Snow_Rider @DieOmimi

Hi @forsure1111 yes, the issue has been going on for a while, and it seems the bug hasn't been identified yet. Our CCFS players can currently only play without issues on mobile devices.

Unfortunately, there's not much we can do here in the community other than keep asking.

If you'd like, participate in our contests. You can win free gold bars for your game. A new contest will start in a few hours. You can see our current challenges here: https://community.king.com/en/candy-crush-friends-saga/categories/contests

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

A hotfix is on the way and should be released on Monday, so keep an eye out for updates!

Update: The problem has been resolved with app version 4.10.1.0. Please be sure to update your app to this version in order to receive events again.

All comments

You know, everything Microsoft touches, it gets ruined. Skype? Ruined. Swiftkey? Almost ruined. And here comes King.

I don't know have you noticed or is it just because of my phone, but King games became super laggy since MS bought them. Also, they ruined the music in games, they ruined Candy Crush map... Do I need to continue?

My point is: Microsoft doesn't care about customer experience the way they did. And they simply don't care about Dachs because he is not gaining any profits from that event. Probably that is the reason why it is only available on phones.

forsure1111

I play candy crush friends on my laptop and android phone. My laptop version no longer gives bonuses in the games such as bubblegum challenge etc. It allows me to play the game only compared with android version has all the bonuses as they happen. Anyone have this issue or any advice as to how to get my laptop to match my phone. Currently on level 8340. tia

https://community.king.com/en/candy-crush-friends-saga/discussion/489147/events-disappeared-edited-by-cm-were-on-it

Hi @forsure1111 warm welcome to our community at Candy Crush Friends Saga.

There's currently an ongoing issue affecting all Windows devices. You're not alone; all other Windows users are affected as well.
We've already reported the issue, and the studio is working on a fix. To keep you up to date, we've included the information in this thread:

It's best to bookmark this thread so you'll always be informed when we post updates.

Have a Friendtastic day. 🔍️

forsure1111

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3295280#Comment_3295280

Thank you so much for the advice. It's been known for quite awhile it seems, hopefully it will be resolved soon. Regards

Hi @forsure1111 yes, the issue has been going on for a while, and it seems the bug hasn't been identified yet. Our CCFS players can currently only play without issues on mobile devices.

Unfortunately, there's not much we can do here in the community other than keep asking.

MollyS

ANOTHER week gone by and still no fix?!! Can we please get an update and know that we will get our events back this week @Snow_Rider @DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3291291#Comment_3291291

Hi @MollyS It seems to be more difficult than we expected. Our CM shared the latest information here:

Unfortunately, I don't have any better news and am also waiting to be able to play on Windows again.

Why don't you use BlueStacks on PC to play Android version of the game?

_Zoran_how to use BlueStacks ?

https://bitlaunch.io/blog/how-to-install-and-use-bluestacks/

Good evening, @_Elisabeth_.

First you need minimum of Windows 7, 4GB RAM and 5GB storage.

Here is the complete tutorial:

BlueStacks is Android emulator for Windows that can run any Android app available in Play Store through it.

And BTW, @_Elisabeth_, when you want to tag someone, you should use "@" sign, followed by player's name (no spaces).

I hope this helps!

Edit: Also, here is the full list of recommended and minimal system requirements:

https://support.bluestacks.com/hc/en-us/articles/360056129211-System-requirements-for-BlueStacks-5

Zoran thank you so much

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3296348#Comment_3296348

You are welcome. Does it work on your PC?

_Zoran_

it works, thanks 🤩

A hotfix is on the way and should be released on Monday, so keep an eye out for updates!

Update: The problem has been resolved with app version 4.10.1.0. Please be sure to update your app to this version in order to receive events again.

istuff

@Snow_RiderThank you. I am hopefully hopeful 🤞.

@_Elisabeth_ @_Elsa_ @Boybinary @istuff @maf34100 @MollyS @Nanninomix @ellectra @José_Lima @forsure1111

If you don't have the CCFS app version 4.10.1.0 yet, please search for the update in the Microsoft Store.

Creative_Elsa

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3299142#Comment_3299142

YES! It's back!