St Paddy's costume

shweyee said:

How can I get St.Patrick Costume

Hello @shweyee,

Welcome to the Candy Crush Friends section in our friendly King Community

With regards to your question, we receive St.Patrick's costume through the "Special Star Chaser Event"

Image: https://us.v-cdn.net/6030983/uploads/editor/4o/blib5u8eadde.png

-----> If you are an iOS device user, you should have received it on the 13th. And for Android, Amazon and Windows, it appears today after 12:00 pm -- local time!

Once it appears, you will simply play some new levels, and gain the number of specified stars. You will have the costume once you collect all the required stars.

Hope this clears it up! Please let me know if you need any further info

Hello @sbouchr1, you're not a pain, so don't be sorry

The Community is here to help!

That's really odd and I'm sorry about it

I've actually noticed that a few other players seem to be having similar issues. I'll report that to our Teams and we'll be looking into it.

Thanks for all the useful details you've given us and for your patience. It's greatly appreciated! I'll let you know as soon as I have an update for you!

QueenMia said:

Hey @sbouchr1 - That's useful for us to understand, thanks for that! Have you logged out since last time or close the game or something like that? It seems that you might be logging in to a different game account and therefore the progress is not showing.

Also, I would suggest that you make sure you have the latest version of the App (check the App Store if it needs to be updated) and clear cache and cookies from the phone. That usually helps the game to run smoothly

Let us know!

I am sorry to be such a pain. I never log out when playing. I cleared my cookies. Then was so excited my stars were counting. Got up to 29, ran out of lives, went back to play again and now all my stars are gone☹️

shweyee

How can I get St.Patrick Costume

Hey @sbouchr1 - That's useful for us to understand, thanks for that! Have you logged out since last time or close the game or something like that? It seems that you might be logging in to a different game account and therefore the progress is not showing.

Also, I would suggest that you make sure you have the latest version of the App (check the App Store if it needs to be updated) and clear cache and cookies from the phone. That usually helps the game to run smoothly

Let us know!

And now they are gone

Wow!! I finally passed this darn level. The stars counted. But last time the stars didn’t stay. I am crossing my fingers that they do!! I am out of lives so I have to wait to pass the bevel level to see

And now this is coming up. Which one do I choose to save? The last time I had to do this with a game, I lost all progress.

QueenMia said:

Hey again @sbouchr1 We've been checking your game play and it seems that you've been playing levels for which you've already earned stars. It is ok to replay previous level for the event, but please note that only new stars earned will count in the Star Chaser.

Could you please confirm if you're playing levels for the first time or if you're replaying previous ones? Also, did you manage to get stars now? If not, it would be great if you could provide us with screenshot or record so we can investigate further.

Thanks a lot

I did finish levels when the new challenge started. I also had to go back to a lower level to finish the daily challenge. I have been stuck on this current level for 2 days. Thank you for helping me

Hey again @sbouchr1

We've been checking your game play and it seems that you've been playing levels for which you've already earned stars. It is ok to replay previous level for the event, but please note that only new stars earned will count in the Star Chaser.

Could you please confirm if you're playing levels for the first time or if you're replaying previous ones? Also, did you manage to get stars now? If not, it would be great if you could provide us with screenshot or record so we can investigate further.

Thanks a lot

And we're happy you're part of it too, @marscrushinit, @SeraphicStar🤗

@sbouchr1, thank you for all the info! We are looking into it as if it's new stars earned from your Iphone, it should definitely be counting!

We'll let you know as soon as we have an update!

Thanks and speak soon 😉

marscrushinit

I couldn't agree more @SeraphicStar. I've been on here a while now and have always found this community yo go above and beyond. Happy to be a part of it 😁

SeraphicStar

Yay @Pummy_Raj pulling through for us again!

I was feeling EXACTLY the same way @marscrushinit!

However that's why its so awesome we have such dedicated and knowledgeable people here on the forums helping us out when we need it

marscrushinit

Thank you @Pummy_Raj for giving the dates on when we are able to earn the costume. I'm an Android user and was feeling left out but now I know I just have to be patient lol 🤗

Only my phone😀

Hello again @sbouchr1,

I have just talked to the Community Manager. I need one more information from you please...

Are you playing the game ONLY on your iPhone OR on any other device... such as an Android device or Windows 10?

Thank you and appreciate your immediate reply as the Community Manager will be leaving the office soon!

Hello again @sbouchr1,

Thank you for providing your game ID and other details. I will get back to you soon

I am logged in through Facebook and I am playing on an iPhone.

Hello @sbouchr1,

Hearty Welcome to our Friendly King Community

Please follow this link to find your Game User ID https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Along with your User ID, can you please give me the details of the device you are playing and the Platform you are using -- logged in to the game through Facebook OR Kingdom account