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Hi @Mr_Fishy if you're referring to DDS suddenly disappearing, please check your Microsoft Store for an update and install it. You should then see any ongoing events/bonus games. You may need to replay a previously played level and close and reopen the app. It worked for me, and I hope it works for you as well.
Hello @Mr_Fishy. Is this happening while you are playing Candy Crush Friends Saga on Windows? This is a known issue, and we are currently waiting for a fix.
In the meantime I suggest you try our standard troubleshooting steps to see if they help.
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT clear your data because that is where your boosters are stored)
- check for updates for your game and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Can you describe your issue in a little more detail? Thank you so much!
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Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 10, the latest level available is 9260. Enjoy the new content and have a sugar-crushing day! 🍭
