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my game is froze
I don't know why people comment here who have no idea about this game. 🙄
What happens if you try to reboot the game and your device as well?
Hi @michelebell warm welcome to our community at Candy Crush Friends Saga.
Please try the following measures first:
Restart: Force close apps and restart your device.Updates: Check that you have the latest game and device updates.Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data As a last resort, you can try reinstall the app. Note that this will remove all of your boosters from the game, so please do not do this unless absolutely necessary.
Hey there! Hope you're doing well.
I'm sorry to hear you're having freezing issues with Candy Crush Friends Saga.
Could you please tell me which device/platform you're using to play, and if the freezing occurs randomly, or during specific actions (e.g.: playing a specific level, using a specific Booster, etc.)?
If possible, please share a video of the issue. Thanks in advance and have a great day!
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 10, the latest level available is 9340. Enjoy the new content and have a sugar-crushing day! 🍭
