Latest news about Candy Crush Friends Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter!
Help for tricky levels!
I haven't been given lives from friends in a really long time. I am not able to use what gold bars I have either. Also I'm the only one that shows up when I do pass a level. Really lonely...
Already Crushed 'em! Thanks. Have a Sweet Day:)
hello @annarob2016
Through this messages, I welcome you to the king community ๐
this timeย problem on server so it could be happens. not only you, its same for all ๐
take a little patience ๐ hopefully they will solve it soon ๐๏ธ
Feel free to contact us again if you have any troubles or questions ๐ have a good day ๐
Extra lives feature not working at all sends to Facebook screen says it's being worked on last 2 days
Hello @xXJamesXx, Hearty Welcome to the Candy Friends section of our friendly King Community!
Since you have mentioned that you do not use Facebook, I am assuming you are logged into the game through Kingdom account! If so, the players who use ONLY Kingdom account are requested to provide below information --->
a) Are you able to send lives but not receive?
b) Cannot Send and Cannot receive lives;
c) your King Game ID... here is the link to find how to look for it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Please post all the above details in the main link in which the King Team is keeping constant eye... here it is for your convenience https://community.king.com/en/candy-crush-friends-saga/discussion/177642/i-do-not-receive-lives-working-on-a-fix-please-read/p1
Thank you & and hoping that the Lives issue will be resolved soon ๐
Hello @frogface , hope you are having a great day ๐
I am glad to hear that the "Re-installation" worked in your game to use the Gold Bars ๐๏ธ
If you would like to get your level progress back without playing those 10 levels again, there is help available.... please follow this below link ---> https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back
Thank you for posting & keep having fun in your game ๐ท
Breaking news, I got really frustrated by not being able to use my gold bars, and then I thought to uninstall the game and reinstall it. IT WORKED! I did lose the progress of about ten levels, but I knew that me and my friends would crush them again like we did the first time: ;
Well I dont even use Facebook for anything. I can't believe how much people worship that evil empire.
Thank you for the link to that explanation I wish the developers and third parties well their endeavors. I will continue with giving lives in hope that succeed.
Thank You,
James H.
Hello @xXJamesXx and Welcome to our Divine Candy Crush Friends Community! ๐
I'm sorry you have had issues receiving lives from other players in your game. I'm not sure whether you are connected to Facebook or a Kingdom Account, but there are known issues with sending/receiving lives as you will read here:
This might help explain why you have had so much trouble receiving lives. ๐ค
I hope this helps you and I hope you have a crushtastic day! ๐
Let it be known that from this moment forward I will no longer be giving lives to my Candy Crush selected so called friends. In the past I try to give lives as often as possible, but I can count on one hand the number of lives that I have received. I find this to be the most unfriendly, and unreliable bunch of friendsย anyone could have in a game. Think what you like about me I could care less.
Hello @frogface and @SeraphicStar Good Evening from USA ๐ First of all, I apologize for replying this late!! Had a very busy weekend!!
@frogface, I would like to clarify few things before I can suggest anything please!!
1) Regarding the lives --> There has been an issue with receiving & sending lives -- through both Facebook & Kingdom accounts. Please check this below link and read others' opinions/questions with regards to the "Lives" issue.
So, here is what I would like you to clarify -- are you connected to both Kingdom account and Facebook OR just Kingdom account? If you are connected to ONLY the King account, please post in the below link the details of your device and your King game user ID (you can find it how to look for the ID in below link itself)
2) You said, when you pass a level, you only see yourself --> Did you mean you are literally only one that passed that level OR from your friends' list, you are the only one?
If you are not seeing any of your friends in the leader board might be because, none of your friends have reached the level you just won!!
3) When you try to use the Gold Bars, are you receiving any error message? If so, what does it say? Can you please post a screenshot of that "error message" as well as the pic of "Gold Bars" for us to understand the issue!
4) Can you please add a screenshot of the "Connectivity issue" also?
** TO reply back, please type in the empty box provided below. And to attach the screenshots, press on "Image" located next to the "Emoticons" ๐
Thank you and looking forward to assisting you further ๐๏ธ
I think I already have an account. I am getting the forever turning circle and a! With connectivity issue warning. Congratulations on Ledgend promotion! Well done Candy Crusher
Hello @frogface and a Welcome again to our Beloved Candy Crush Friends Community! ๐
As I recall you mentioned you aren't connected to Facebook anymore with your game, is that right? ๐ค
Even if you aren't connected to Facebook there is another option for people to still save their progress, add fellow players, and even send/receive lives! ๐ That option is known as a "Kingdom Account". If you would like more information on Kingdom accounts as well as instructions on how to create one please check this link here:
I hope this helps you find some friends and gets you some lives from other players! ๐
As for your issue of being unable to spend gold bars I will tag our superstar @Pummy_Raj to see if she has some ideas as to why this could be happening. ๐ค
I hope we can help you solve your issues so you can have an amazing candy crushing experience, and I hope you have a crushtastic weekend! ๐
New here? Sign in or create an account to join the fun.
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! ๐ Weโve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! ๐ต๏ธโโ๏ธ If youโre still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetestโฆ
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
๐ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart:ย Force close apps and restart your device. Updates:ย Check that you have the latest game and device updates. Memory:ย Keep at least 2GB free storage for smooth gameplay. Connection:ย Use WiFi instead of cellularโฆ
Hey Friends! ๐ Wondering what the latest level is in Candy Crush Friends Saga? Youโre in the right place! ๐๏ธ New levels are released every Tuesday, so thereโs always something sweet to look forward to! ๐As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! ๐ญ
