Dachs Delivery and Gum Levels disappeared

Question

Ciao,

I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?

DieOmimi · Answer

Hi @jen197979 everything should be working again with the latest update. Are you still having problems?

jen197979 · Answer

Are you serious? There's 5 days left of the event! STOP gaslighting people. The issue needs to be fixed.

Alex_The_Witch · Answer

Hey there @macchianera . Hope you're doing well.

I’m sorry to hear that the features Dach's Delivery and Bubble Gum Troll' Levels disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the features aren't available right now and we cannot add them to your game manually upon request. But if I can help with anything else let me know.

Have a great day.