Candy Crush Friends Saga

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Candy Crush Friends Saga

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Problem with design Bubblegum Troll new level 6

Hi,
in my opinion there is a problem with bubblegum troll level 6 (new edition). If you look in the situation on picture before.png, and move the "bubble gum bubble" in the right upper corner to destroy the "bubble gum cell", because the lower cells are still not free it results in the situation on the picture after.png

Thank you

Michal

Accepted answers

DieOmimi

Hi @biech warm welcome to our community at Candy Crush Friends Saga.

I'm sorry you had these problems with Bubble Gum Troll Level 6. Thank you for reporting it.

I've had this design in my game for a long time and I've always made sure the bottom cells were destroyed before destroying all the Bubble Gum cells.

I'll report your issue to our team so they can look into it and investigate. I think if the bottom cells weren't destroyed, you shouldn't have been able to proceed to the second part of the level.

I'll get back to you when I have a response from the team. A member of the team might also contact you.

All comments

Alex_The_Witch

Hey there @biech . Hope you're doing well.

Thank you so much for flagging this issue, I'm sorry to hear you've experienced it.

Our team checked and so far there are no other reports of it. Before reporting it to the Studio, could you please try the basic troubleshooting steps below:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of your OS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free

If the issue remains after this, please share the game app version you have installed, and your device details (OS version and model)

Thanks in advance.

biech

Hi DieOmini,

Thank you for Your answer. You don’t have to be sorry :), the game gives me a lot of fun.
Thank you

Michal

DieOmimi

Hi @biech warm welcome to our community at Candy Crush Friends Saga.

I'm sorry you had these problems with Bubble Gum Troll Level 6. Thank you for reporting it.

I've had this design in my game for a long time and I've always made sure the bottom cells were destroyed before destroying all the Bubble Gum cells.

I'll report your issue to our team so they can look into it and investigate. I think if the bottom cells weren't destroyed, you shouldn't have been able to proceed to the second part of the level.

I'll get back to you when I have a response from the team. A member of the team might also contact you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

DieOmimi

Hi @biech warm welcome to our community at Candy Crush Friends Saga.

I'm sorry you had these problems with Bubble Gum Troll Level 6. Thank you for reporting it.

I've had this design in my game for a long time and I've always made sure the bottom cells were destroyed before destroying all the Bubble Gum cells.

I'll report your issue to our team so they can look into it and investigate. I think if the bottom cells weren't destroyed, you shouldn't have been able to proceed to the second part of the level.

I'll get back to you when I have a response from the team. A member of the team might also contact you.

All comments

DieOmimi

Hi @biech warm welcome to our community at Candy Crush Friends Saga.

I'm sorry you had these problems with Bubble Gum Troll Level 6. Thank you for reporting it.

I've had this design in my game for a long time and I've always made sure the bottom cells were destroyed before destroying all the Bubble Gum cells.

I'll report your issue to our team so they can look into it and investigate. I think if the bottom cells weren't destroyed, you shouldn't have been able to proceed to the second part of the level.

I'll get back to you when I have a response from the team. A member of the team might also contact you.

biech

Hi DieOmini,

Thank you for Your answer. You don’t have to be sorry :), the game gives me a lot of fun.
Thank you

Michal

Alex_The_Witch

Hey there @biech . Hope you're doing well.

Thank you so much for flagging this issue, I'm sorry to hear you've experienced it.

Our team checked and so far there are no other reports of it. Before reporting it to the Studio, could you please try the basic troubleshooting steps below:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of your OS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free

If the issue remains after this, please share the game app version you have installed, and your device details (OS version and model)

Thanks in advance.

Problem with design Bubblegum Troll new level 6
Hi, in my opinion there is a problem with bubblegum troll level 6 (new edition). If you look in the situation on picture before.png, and move the "bubble gum bubble" in the right upper corner to destroy the "bubble gum cell", because the lower cells are still not free it results in the situation on the picture after.png…
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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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