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我的特別活動在剛剛消失了，請幫我復原情人節胡桃鉗活動和泡泡糖具魔活動，但是糖果好友傳奇應用程式已經是最新版本了，活動上面顯示是開始挑戰，請幫我查詢是否因技術問題而移除糖果好友傳奇的情人節胡桃鉗活動和泡泡糖具魔活動。電子郵件是lzhengting99@gmail.com
Hi there, please don't keep posting the same questions that have already been answered. Thank you for your understanding.
Hi @林政霆 warm welcome to our community at Candy Crush Friends Saga.
I'm sorry that the special events have disappeared for you as well. There was a faulty update last week that caused these technical problems. The issue has already been reported to the studio.
Unfortunately, we cannot restore the missing events. We have to wait until the studio releases a fix.
We will inform you when we hear back from the studio.
謝謝妳的提醒，我也是嘗試了很多次
We cannot restore the events. But don't worry, most events are repeated later. The Valentine's Day event appears every year in February, so there's a good chance you'll be able to play it next year.
If you'd like to be notified by email, please adjust your settings in your profile. Please do not share your email address publicly, as it's visible to all community members. Please protect your personal information from potential misuse.
為什麼朋友有新挑戰,我卻沒有?
很可惜的是，糖果好友傳奇的泡泡糖具魔活動和情人節胡桃鉗活動沒挑戰到，是否能補救糖果好友傳奇的泡泡糖具魔活動和情人節胡桃鉗活動？如果可以請幫我重新開放這兩個活動。電子郵件是lzhengting99@gmail.com
如果有消息請通知lzhengting99@gmail.com 的電子郵件到Gmail
This question is a duplicate. I will ensure that it is merged with the similar question.
I'm sorry that the special events have disappeared for you as well. There was a faulty update last week that caused these technical issues. The problem has already been reported to the studio.
Unfortunately, we can't restore the missing events. We have to wait until the studio releases a fix.
We'll let you know when we hear back from the studio. You are not alone with this problem; all players who have installed the latest version of the app are experiencing the same issue.
My special events just disappeared. "I've tried reinstalling the game and confirmed the version is latest, but the Bubblegum Troll and Valentine's Day events haven't appeared for half a month. Please help me check if my Player ID [Enter your ID]'s event status on the server is abnormal." "My game is updated to the latest version, but the Bubblegum Troll and Valentine's Day events have disappeared for more than two weeks. Please help me check if my account's event delivery is normal." The system previously notified me that the "Bubblegum Troll" event was about to start, and the "Valentine's Day Nutcracker" collection event was open for challenge. I've updated to the latest version and tried reinstalling, but the events shown in the screenshot have disappeared from my game's main screen. Please help me reset my account's event status. The Bubblegum Troll and Valentine's Day Nutcracker events still haven't appeared. Please help me check my server's account status and restore the events. I've invested a lot of time in these challenges.
Hello and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you
Tip: If you're looking for support, you can visit our Help Center which is available in your language!
Thanks for understanding and hope to hear back from you soon!
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Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 17, the latest level available is 9280. Enjoy the new content and have a sugar-crushing day! 🍭
