Candy Crush Friends Saga

Discussions
Latest news about Candy Crush Friends Saga
Support
Support — Get help here
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

No notification

Hi @MountainMom @DieOmimi I'm not sure where to post this but from what I have observed it seem like I no longer receive notification. I have bookmarked the off-topic counting thread but I didn't receive any notification after 10 hours. I go to that thread check and found that a lot players have already commented there. Who should I find for this kind of problem? Please advice, thank you.

To Join the Conversation:

Comments

teeweiping

Thanks @DieOmimi . Thanks for testing it for me.

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/583929/no-notification

Hi Tee, I tried it today on the threads I've bookmarked. There is indeed a bug in the Community Framework. I reported it this evening and hope a community manager will take care of it.

Please be patient and manually search for the threads you're interested in.

Thank you.

DieOmimi

Good night @teeweiping, have a pleasant night's rest.

teeweiping

HHi @DieOmimi I forgot tag you 👆

teeweiping

Thanks for your reply. No need to apologize because I'm only here to see if this is only my problem. I will try tomorrow and see as now I'm going to sleep. I received notification from your tag.

DieOmimi

Hi @teeweiping does this only affect the one thread where you're not receiving notifications? If so, please check if you've accidentally muted it.

If that doesn't work, you can also remove the bookmark, reload the page, close and reopen your browser, and then re-add the bookmark. You may need to restart your browser a few times.

If you're not receiving tags in other threads or contests either, please check your notification settings to see if anything has been reset.

We're constantly performing maintenance on the vanilla version, so it's quite possible that some settings have been changed system-wide.

I apologize for the inconvenience, even though it's not my fault.

Comments

teeweiping

Thanks @DieOmimi . Thanks for testing it for me.

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/583929/no-notification

Hi Tee, I tried it today on the threads I've bookmarked. There is indeed a bug in the Community Framework. I reported it this evening and hope a community manager will take care of it.

Please be patient and manually search for the threads you're interested in.

Thank you.

DieOmimi

Good night @teeweiping, have a pleasant night's rest.

teeweiping

HHi @DieOmimi I forgot tag you 👆

teeweiping

Thanks for your reply. No need to apologize because I'm only here to see if this is only my problem. I will try tomorrow and see as now I'm going to sleep. I received notification from your tag.

DieOmimi

Hi @teeweiping does this only affect the one thread where you're not receiving notifications? If so, please check if you've accidentally muted it.

If that doesn't work, you can also remove the bookmark, reload the page, close and reopen your browser, and then re-add the bookmark. You may need to restart your browser a few times.

If you're not receiving tags in other threads or contests either, please check your notification settings to see if anything has been reset.

We're constantly performing maintenance on the vanilla version, so it's quite possible that some settings have been changed system-wide.

I apologize for the inconvenience, even though it's not my fault.