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why it’ll tell me a bonus game will start in 3 days then after the three days I don’t get the game
Same for me, and no reply in support. The thread that was supposed to resolve the issue of missing events was started back in February. Still no solution, so I wouldn't hold my breath. It's always "the next update will fix it" but the next update does nothing.
Only thing that works, and even that not always, is if you uninstall the game, but then you lose all boosters. Not worth it.
Why is the bonus game not showing up?