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Hello, I’m going to change phones. How can I recover my lollipops? I have more than 100.
All boosters (Lollipops) that you won on your old phone are stored only on that device. If you still have that old phone, use them up there, and then earn new boosters on your new phone (for example, by collecting Dachs Deliveries or playing the Daily Quests).
Only your progress and Gold Bars are stored on King's servers and will be transferred to your new phone. Lollipops, however, are stored locally on your old device and can only be used there.
Will I never get any answers?
I am not sure why this question keeps getting reported.
Hi @azerty7 warm a welcome to our community at Candy Crush Friends Saga. 🔍️
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️
Tip: If you're looking for support, you can visit our Help Center which is available in your language! Thanks for understanding and hope to hear back from you soon!
Dear players, We're aware of an issue where players not being able to play as their characters are stuck downloading. Please be reassured that our Studio is working on fixing the issue and we'll update you as soon as we can.
Hey everyone! We know this issue has been going on for a while now, and we truly understand how frustrating that can be. While some events are working smoothly, others may still disappear unexpectedly. Please know that this is on the Studio’s radar, and the team is continuing to investigate it. If you experience an event…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…