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Dear players,
We’re happy to let you know that the issue with characters not loading has now been fixed. Please make sure to update your game to the latest version.
Thank you so much for your patience and for continuing to report this issue!
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Hi @rmad It’s not available for me on Android yet, either. The Dachs delivery starts tomorrow, and I would be very sad if I couldn't play. I’ve been checking the Store every hour—unfortunately, without success.
Hi @Andres-2 It's not available for me yet, either. The Dachs delivery starts tomorrow, and I would be very sad if I couldn't play. I've been checking the Store every hour—unfortunately, without success.
Was that fix only for iPhone? I have Android and I'm still having issues
The update hasn't arrived on Android yet.
Hi @Dee291 we have an update for you regarding this issue! The team has released a fix in the latest game version. 👉 Please make sure your game is updated to version 5.3.1.
Once you’ve updated, please let us know if the issue is resolved on your side ☺️
For The past 2 days the characters are not loading. I cannot play the game. Can you please fix this issue.
I am not able to continue my day streak because of this glitch that is still happening.
🔄 Update – Please Update Your Game
Hey everyone!
We have an update for you regarding this issue! The team has released a fix in the latest game version. 👉 Please make sure your game is updated to version 5.3.1.
Is there already a timeframe for when the characters / the app will be fixed?