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Why my Candy Crush Friends account can’t link to my Facebook

romystrange
romystrange Posts: 2

Level 1

edited April 2019 in Support
I have a week trying to connect my candy crush friends to may Facebook because I chance my phone and so want to get my progress, but Is connected with an other Facebook account that is in my phone... what can I do?
heeeelp!!! I want to play 

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    hello @romystrange

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
    1. Reset or uninstall  the Facebook app to the new device
    2. Log out candy crush friends saga
    3. Restart device  
    4. Open Facebook app & login ( which is game account)
    5. Open game & click button " save your progress" or see here
    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
    Have a great day  :)



  • romystrange
    romystrange Posts: 2

    Level 1

    I still have de same problem :’(

Hey! Would you like to give us your opinion?