Candy Crush Friends Saga

Discussions
Latest news about Candy Crush Friends Saga
Support
Support — Get help here
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

Is this a glitch on level 1331?

@QueenMia I was just tagged in someone's Facebook group reporting a glitch on this level. I will put the print screen below. Three players posted similar print screens in that group. They have to clear 42 octopus. They have 41 but look at the board, where is the 42nd?

Image: https://us.v-cdn.net/6030983/uploads/editor/tr/mm8d0zrsluyn.jpg

To Ask Your Question:

Accepted answers

KingChewy

Hi @CarLaH - welcome to our friendly community!! I’m sorry to hear you’ve had this issue. I’m not quite that far in CC Friends so I have not seen this issue. Can you please take a screen shot of the board when you’ve cleared the 41? Also please confirm what type of platform you play via - PC or mobile (IOS or Android)?

Hopefully we can solve this for you quickly and back on your way 😁🙏🏻

QueenMia

Hey @Elsa,

Realised that this level is on Windows 10 for now. We could replicate the issue so we sent it straight away to our game Studio.

Hopefully, that can be solved quickly but as usual, can't promise on any ETA. Will keep you posted! Really sorry for the inconvenience.

Thanks again for letting us know

All comments

QueenMia

Hi @hellenye and welcome to the Community

As @Elsa mentioned, the bug was fixed last week and the amount of octopus was changed to 41... Just tried the level and it worked as it should... You definitely should have the right amount as well, especially since you have updated to the latest game version.

Please force close the App (do not re-install for now as you would lose your boosters) then re-open the level. Wait a few seconds, then close force close the App again and re-open the level. That should update it. It's important to make sure you have a good wifi connection when doing it.

Let us know how that goes!

Thanks 🍒

hellenye

I have followed all the troubleshooting steps, there was even a new game update but still no luck. Any other tips before I uninstall? Thanks

Creative_Elsa

They are going to ask you to do some troubleshooting so let's get that done. Clear the history on your device and then follow the steps on here:

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

If that doesn't work then the only thing left is to uninstall the game and reinstall it again but I do have to warn you that you will lose all lives and boosters. Wait, before you uninstall, let me know if the troubleshooting works/doesn't work. I may have another idea instead of uninstalling the game.

hellenye

Yes mine is still showing 42 and freezes when I get to 41

Creative_Elsa

Hi @hellenye the studio fixed that level and now you just have to get 41, no longer 42. So are you saying that you are still showing that you have to get 42?

hellenye

Hi,
I’m using an iPhone X updated to the latest version but I’m having the same glitch on this level of having to release 42 octopuses. The game freezes after I have released 42. Have already repeated the level multiple times. Can you please help take a look again? Thanks

flew66

Thanks for the quick fix @QueenMia @Elsa

Creative_Elsa

Thanks for the update!

QueenMia

Hi everyone,

We have looked at the level again and made the changes. Sorry for the inconvenience, but if you reload the level, you will now see 41 octopus to be freed.

Thanks a lot for your patience and good luck on passing the level

Creative_Elsa

Hi @QueenMia comments were posted on Facebook about this too. I am trying to figure out what might have gone wrong. Would it be easier to just drop the number that has to be collected?

CarLaH

Here ist a screenshot from my lapto pc,

QueenMia

Hello guys, I hope you had a nice weekend!
Thanks for letting us know, we're looking into it again then! I'll let you know as soon as I have any update for you

Speak soon!

Sukanta_Biswas

Hello @LeBoc
Yes you are right. The problem was resolved earlier. The problem has been found again in the new version.
We've reported it already. It will be solved very soon. Keep an eye on the post. We will tell you after the solution.
Have a good day

shannokat

I am having the same problem in 1331. I have beat the level 4 times and it just feeezes. I have waisted lives and coloring time. It is super frustrating.

LeBoc

Hello. Level 1331 is buggy. 41 octopus to be slaughtered and not 42. Hence the impossibility of continuing further.

Sukanta_Biswas

Hello @LeBoc

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please remember, community only allow English. must edit and change language. you can use Google Translate. Everyone can understand or read your statement. That's why only this language has been selected.
Thank you

Lisa_Walker_Owen

I'm having the same problem. While the game wants me to release 42 octopi, there are only 41. Once I clear the 41, the game will not respond to any move I try to make. Just sits their blinking at me.

Please help! I've released those dang 41 octopi quite a few times already and I'm ready to move on to the next level.

KingChewy

CarLaH

Hello,
have always had the same problem at level 1331 for some time:
By default, I have to release 42 octopuses, but there are actually only 41! I have already done this several times with all available figures, and in the picture no hidden or hidden Octopus can be seen / found any more. Have e.g. but still 12 moves left, but the game does not react any more, that is, no matter if I still have moves, I can not do any more, it is always shown that I have to free 1 Ocopus, because nobody is that anymore.
Lollipop I can still burst, because the game reacts,
but on moves, as already said, it does not react anymore.
Does anyone has a tip for me what I can do ?

I can not get on this way.

LeBoc

Bonjour. Le niveau 1331 est buggué. 41 pieuvres à abattre et non 42. D'où l'impossibilité de poursuivre plus en avant.

Accepted answers

QueenMia

KingChewy

All comments

Lisa_Walker_Owen

Sukanta_Biswas

Hello @LeBoc

LeBoc

Hello. Level 1331 is buggy. 41 octopus to be slaughtered and not 42. Hence the impossibility of continuing further.

shannokat

I am having the same problem in 1331. I have beat the level 4 times and it just feeezes. I have waisted lives and coloring time. It is super frustrating.

Sukanta_Biswas

QueenMia

Hello guys, I hope you had a nice weekend!
Thanks for letting us know, we're looking into it again then! I'll let you know as soon as I have any update for you

Speak soon!

CarLaH

Here ist a screenshot from my lapto pc,

Creative_Elsa

Hi @QueenMia comments were posted on Facebook about this too. I am trying to figure out what might have gone wrong. Would it be easier to just drop the number that has to be collected?

QueenMia

Creative_Elsa

Thanks for the update!

flew66

Thanks for the quick fix @QueenMia @Elsa

hellenye

Creative_Elsa

Hi @hellenye the studio fixed that level and now you just have to get 41, no longer 42. So are you saying that you are still showing that you have to get 42?

hellenye

Yes mine is still showing 42 and freezes when I get to 41

Creative_Elsa

They are going to ask you to do some troubleshooting so let's get that done. Clear the history on your device and then follow the steps on here:

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

hellenye

I have followed all the troubleshooting steps, there was even a new game update but still no luck. Any other tips before I uninstall? Thanks

QueenMia

Hi @hellenye and welcome to the Community

Quick Links

Recent Announcements

Disappearing Events: Update Your Game to Version 4.21.2.0
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 3, the latest level available is 9320. Enjoy the new content and have a sugar-crushing day! 🍭