Why am I not getting extra moves after watching ad.

Hi @riobrewster and welcome to our adorable Community 😊 These in-game features are part of testing. The studio releases it to a certain amount of players to test it. It was in my game yesterday and today it disappeared. You can read more about it on the link below. 

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges#latest

Check if your game is up to date, force close the game app and then clear the game cache. It might happen that this way the feature will appear in your game but it is not for sure, just a suggestion.

Thank you for your understanding. Have a wonderful day 🤗

Hi @Rita_Buquoi and welcome to our adorable Community 😊 Can you please tell me which device and OS are you using to play this game?

Thank you @Rita_Buquoi I will ask you to try these troubleshooting steps and let me know if you are having freezing issues again.

https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest

Great tip re the clearing cache. Thank you 

@ntesto Welcome to our adorable Community 😊 Did it solve your issue?