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I do not receive lives

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Answers

  • Daiquiri1988Daiquiri1988 Posts: 1 Newbie
    I have been having the same issue. When will the update happen???? I cannot send or receive lives. And the fairy does not work either. I do not play facebook. I do not care that I will only go so far. I am NOT joining facebook!!! So, I play on windows 7. I have been only having this problem for about 3 weeks. But, I am about to give up as I can not progress any further since I can not unlock the next level. This is ridiculous. I read other people have had this problem for longer. When is the update? At least let us know that  or even an estimated time so we can stop wondering!!! Thank you for the answer in advance . Putting trust in knowing you will provide this information.
  • Hey! Would you like to give us your opinion?

  • jenny_jeffriesjenny_jeffries Posts: 2 Newbie
  • Dragonf1yDragonf1y Posts: 2 Newbie
    Have never been able to send or receive lives on Candy Crush Friends.  ID 10599723806
  • KolaKola Posts: 2 Newbie
    This is the response I got from King regarding this issue:

    "Sending and receiving lives is quite straightforward.

    If you lose lives and your life-meter shows anything less than 5 lives, just click on the heart-meter in the top left corner and you’ll be able to request more.

    At the same time as accepting any lives sent to you, you’ll have the opportunity to respond to requests from your friends too. If three or more friends make a request to you, you’ll see an envelope icon in the bottom left corner of the screen and you can tap it to respond to their requests. If it’s not visible to you, this is because the minimum number of three friends haven’t made requests, so if you have none, one or two requests the envelope won’t appear yet.

    Please note that you can only accept a maximum of 3 extra lives from friends at any time and don’t forget you’ll need to make sure you have room in the heart-meter to accommodate them as it can only store five. If your friends send you multiple lives, then you will only see one set of three which will need to be accepted and used before you can make any more requests."

    I just don't understand why King decided to set this minimum of 3 friends policy. It would make it very unlikely (for me at least) to send/receive lives this way. 

  • arian90arian90 Posts: 17 Level 2
    نظرتان را تایپ کنید
  • arian90arian90 Posts: 17 Level 2
  • TippyToesTippyToes Posts: 8 Level 2
    Interesting, not receiving lives had been a known problem since Nov 2018 and still it is not fixed. I'm playing on my Android, latest update, without evil Facebook.
  • hayes2001wrhayes2001wr Posts: 2 Newbie
    I can not revives extra lives as well. I am getting no response from support.  This has been a problem for weeks now. 
  • blingbossblingboss Posts: 1 Newbie
    I used to be able to receive lives and then all of a sudden it just stopped and I can’t receive or send lives at all any more.
    I have tried on multiple Apple devices , several friends have tried to send them to me.
    Ive deleted and then downloaded the game again. 
    All without success.
    tried to contact support but they told me to go to the community boards. And I haven’t been able to find any more solutions or things to try. Ugh 
     
  • mimi2amarrimimi2amarri Posts: 5 Level 2
    I am having the same issue as well .it was working ok although I would o ly get 1 life from 2 friends and then it stopped . I would love it if King would make cc friends lives like the other candy crush games

  • hayes2001wrhayes2001wr Posts: 2 Newbie
    Same. Still can’t receive lives from friends without logging out and back in. 
  • StevenMoensStevenMoens Posts: 1 Newbie
    I don’t get any life’s. But I can send them to my friends. 
    Playing on IOS 
    Candy version 1.19.5
    user id 1165828926
    connected true Facebook 
    user name Steven Moens
  • YKitty2004YKitty2004 Posts: 18 Level 2
    I can't find my game ID and am playing on king.com on Mac. My issue is that I cannot receive lives and tickets. Please help. It's been months.
  • dragonfirefliesdragonfireflies Posts: 3 Newbie
    Help please anyone out there???? I have never received lives or get requests for lives? I play connected to fb and use iPhone 6s. Turned phone on and off logged out of ccfriends and back in and nothing is working. It says requests lives after playing my five some appear to be real friends and fake ones. I don’t get it. PLEASE HELP
  • dragonfirefliesdragonfireflies Posts: 3 Newbie
    Through fb.   
    ID is allenwendismith
    Last updated when I logout 11-29-19
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