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Game chest

yguzik
yguzik Posts: 3

Level 1
in Support
How come I can't get the chest I won?? It's several levels behind me now, but it won't let me grab it.

Answers

  • CandyCrushinator
    CandyCrushinator Posts: 65
    Hi yguzik that was unfortunately a bug with the last version of the game, if you update your game to the latest version the chest should go away.  It wasn't actually there it was actually showing up in the wrong place sometimes. 

    Dachs was being a bit naughty in that version and placing the chest all over the place. 

    Sorry about that :-(
  • yguzik
    yguzik Posts: 3

    Level 1
    It updated 3 days ago. This happened after that. It's still sitting there now. ☹🙁
  • CandyCrushinator
    CandyCrushinator Posts: 65
    I think the fix went out 2 days ago >_> can you check google play or the app store depending on your device and take a look?
  • yguzik
    yguzik Posts: 3

    Level 1
    It says I'm updated
  • CandyCrushinator
    CandyCrushinator Posts: 65
    Have you tried force closing the app and then re-opening it?  I tested that bug in the latest version and it looked like it was fixed.  Perhaps Dachs needs more of a timeout :-(

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