has anyone had their key issue rectified?

Hello @canadagrl, Hearty Welcome to the Candy Friends section of our friendly King Community

I apologize for responding to your question this late!!  Since it has been a while, did Dachs disappear from your game now?  

Please let me know and post back if you need any further assistance!  To post back, tap on "Type your Comment" box located below. 

Thank you for your patience and understanding!

Hello @Mattia_, hope you are doing fine and having fun in the Community   

What @canadagrl and I are talking about is the same issue (kind of)... I am not sure if you have seen it in your game or not...

But few weeks ago, a number of players have experienced that Dachs just kept floating and wouldn't give the Key to the Mystery Chest --- even after we passed few levels after where he was placed!!  Studio has taken care of that issue.     
Canadagrl was has posted about the same issue along with some other things (which I could not understand).  

Coming back to your question -- Yes, Dachs is taking Summer break and should be back after August or so!!  I will see if I can find that message by @QueenMia for your reference