Your opinion matters! Let our Studio know what you think about Candy Friends Quests here!

Game overcounting bonuses.

2Next

Answers

  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    edited July 18
    @SandraMurphy27 Ok, so I need to know whether you registered your account with your email or FB? I will also need to ask you to double-check your ID.
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • SandraMurphy27SandraMurphy27 Posts: 17
    My game is registered with my Facebook account. This is my ID
  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    @SandraMurphy27 Thank you so much for answering. This ID is actually different than the previous one you gave me. You might have mixed the games. I will pass this on but I have to ask you to be patient until tomorrow. Here in Europe is almost evening and the CMs are out of the office until the morning. 
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • SandraMurphy27SandraMurphy27 Posts: 17
    That's strange. I logged out of my profile clicked the king icon and that's the ID it gave me 
  • SandraMurphy27SandraMurphy27 Posts: 17
    OK logged back in and this is the ID with the profile 
  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    @SandraMurphy27 Ok, we will see tomorrow what is happening. It might be just a glitch or a server error. 
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    @SandraMurphy27 This is weird. It should always be the same. Does your progress stay the same each time? Do you log off from Facebook or you just close the game and open it again?
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • SandraMurphy27SandraMurphy27 Posts: 17
    No my progress disappears. If I log out it brings me back to the first level. When I log back in I'm brought back to the level I'm on 
  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    @SandraMurphy27 I think you shouldn't log out of Facebook. If your progress is saved through it, you need to be always logged in and your progress will always be saved. Let's wait until tomorrow to find out more details regarding your issue.
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    @SandraMurphy27 It's me again. So you need to stay logged in with Facebook and clear the cache and cookies regularly and this shouldn't happen again. Since the team is almost out of the office and they are getting back on Monday we will double-check this with the studio once they are back. Thank you for your understanding and patience πŸ™πŸ»
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • SandraMurphy27SandraMurphy27 Posts: 17
    OK thanks. Could someone give me back my piggy bank please? 
  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    edited July 19
    @SandraMurphy27 You need to force close your game and once you open it again there should be a pop up. Stay logged in while doing so and let me know if it is there now.
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • SandraMurphy27SandraMurphy27 Posts: 17
    Hi. It's still asking me to buy the piggybank. I got the other stuff tho thank u so much
  • firebombmarkusfirebombmarkus Posts: 7,155 Superstar
    You are welcome @SandraMurphy27 Enjoy your weekend 😊
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard