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My daily quests stopped being updated
Best Answer
Answers
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Hi @velveTE and welcome to our community of friends. 😊 Can you please post a screenshot? You said you have the latest version and have restarted your phone. Are you playing on Android or IOS? Have you cleared your cache and do you have a good internet connection? Sometimes if the game doesn't think you have a good connection it can cause problems with your game.
Please tag me when you reply so I will be notified and can respond to you in a timely fashion. Thanks. -
Hi @bearwithme and thank you for your respond. I play on Android Galaxy S10+. My internet connection had not been changed and this problem occured just recently. It acts normal in time manner, it just not "releasing" the new daily quests.
Thanks in advance for your help.
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Hi @velveTE - to add to what my friend @bearwithme said ☝🏻- have you tried clearing the cache and cookies like suggested? Have you tried logging out of your account powering off your device for 10 seconds and then logging back in to see if it resets it? Please not you also need about 2mb of free space on your device for the game to work properly.
Here are the general guidelines for an Android device:
https://community.king.com/en/candy-crush-friends-saga/discussion/177464/is-my-android-device-compatible-with-the-game#latest
Let us know how that goes and if not still working we can escalate it to the CM for further assistance 💪🏻 -
