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    No Silver award

    Posts: 3

    Level 1
    in Support
    I won the silver level in the odus quest. A box popped up, I touched it then it was gone. no reward 

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    Answers

    • Posts: 8

      Level 1
      Same here. Except nothing happened on my end. It said I received gold and nothing happened afterwards
    • Posts: 45,123
      Hello @NAdelmund and @bbbentley777, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

      First of all, Congratulations to all of you for winning the Odus Challenge (claps claps)!

      When we win this Challenge, Odus gives us Lollipop boosters as reward AND they will be added to your Lollipop stock :+1: 
      It has been a while since I had Odus Challenge in my game!  Hence, I do not remember what kind of lollipops we receive though!!  

      Do you think no Lollipops were added to your game?  Please give us your game user ID number with the help of this link  https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

      I will request the Community Manager to look into your game and confirm with you :+1: 

      Please post back by tapping on "Type your Comment" box located below. 

      Talk to you soon!  Have a nice rest of the day/evening!  
    • Posts: 12,972
      edited August 2019
      Hi @NAdelmund and @bbbentley777 and welcome to the Community :waving:

      There was indeed some issues with Odus rewards and we are sorry for the inconvenience.
      @NAdelmund - I was able to find your game account with your email address and therefore I have added the reward. You will see it next time you open your game ;)

      @bbbentley777 - For me to be able to add the missing reward, I will need your game ID please.

      Thanks a lot and have the sweetest day🍒

      Oh and since you're all here, don't miss your chance to win extra Gold and boosters, there's always something to be won on the Community. Check here for weekly contests and here for our special Superstars Summer contest! Good luck :star: 
    • Posts: 8

      Level 1
      I just logged it in under my Facebook account. Other than that, where do I find my game ID?
    • Posts: 30,461
      Hi @bbbentley777 Here’s the link where to find your game ID https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
    • Posts: 8

      Level 1
      Ok my user ID is 1003531042
    • Posts: 9

      Level 2
      I didn't receive it either. 
    • Posts: 9

      Level 2
      Here's my ID 10042052875
    • Posts: 45,123
      edited August 2019
      Hello @BrittanyF, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

      Thank you for posting your user ID.  I will inform the Community Manager and the issue and they will be able to help you soon :+1: 

      Talk to you soon!  Have a great rest of the day/evening!
    • Posts: 8

      Level 1
      I've already posted it. But here it is again 10042052875

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