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Daily reward bug

dodppdod
dodppdod Posts: 9

Level 2

I have not missed a day or daily reward in almost a year and yet I keep being reset to day one.
«1

Answers

  • PummyRaj
    PummyRaj Posts: 44,483
    Hello @dodppdod, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  Can you please tell me what game you are having this issue?  Is it Candy Friends OR Candy Soda?

    ** If you tap on "Type your Comment" box located below, you will be able to write back :+1: 

    Talk to you soon!  Have a great rest of the Sunday :)
  • dodppdod
    dodppdod Posts: 9

    Level 2

    Candy crush friends
  • dodppdod
    dodppdod Posts: 9

    Level 2

    I still have not received a reply
  • PummyRaj
    PummyRaj Posts: 44,483
    Hello @dodppdod Hope you are having a nice day :) 

    My apologies for delayed response!!  Can you give me your game user ID number... this link will help you find if 
    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

    Talk to you soon!  Have a great day/evening! 
  • dodppdod
    dodppdod Posts: 9

    Level 2

    7626577028
  • dodppdod
    dodppdod Posts: 9

    Level 2

    I just got reset again. I had collected my daily reward yesterday.
  • PummyRaj
    PummyRaj Posts: 44,483
    edited August 2019
    Thank you for providing your user ID and Sorry to know that your streak has restarted @dodppdod :o   

    I will find out what's gong on :+1: 

    I request you please be patient with me as the Community Manager is a bit busy tomorrow!  

    Thank you for understanding!  Have a great rest of the day/evening!
  • dodppdod
    dodppdod Posts: 9

    Level 2

    edited August 2019
    No problem. I know it's kind of a non issue but it does ruin the experience when it happens so often
  • dodppdod
    dodppdod Posts: 9

    Level 2

    *ruin
  • dodppdod
    dodppdod Posts: 9

    Level 2

    Are you still there?

Hey! Would you like to give us your opinion?