4️⃣0️⃣0️⃣0️⃣ All about our level 4000 Party! HERE
🌈New in the Community? Say Hi HERE
💰 Join our contests and win Gold Bars HERE and HERE
🏅Earn badges! Join the Weekly Race HERE and share your scrapbook HERE

No new levels showing up for windows 10

Simon888Simon888 Posts: 289 Level 4
edited September 2019 in Support
I have new levels for Android (up to 1800) but Windows 10 still on 1840. I have update 1.19.5.0   I have opened and closed app loads of times. Maybe there is an update I am not getting yet ?


                     
                  Be yourself; everyone else is already taken - Oscar Wilde 

                                         
          

Best Answer

  • Simon888Simon888 Posts: 289 Level 4
    edited September 2019 Accepted Answer
    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              

Answers

  • Hey! Would you like to give us your opinion?

  • JustPlayingJustPlaying Posts: 4,770 Video Creator
    @Simon888 Me too, different Win 10 devices and reinstall also not seeing anyone else playing above 1840 yet either. Maybe they are letting other devices catch up or maybe just delayed?

  • flew66flew66 Posts: 2,360 Game Expert
    I am going through cold turkey without new levels to play this week... LOL :p
    "It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams." - Gabriel García Márquez



    Find out more about Game Experts here!
  • berfberf Posts: 39 Level 2
    Same here.Tried uninstalling/installing 2x. Bridge is still out at 1840.

    It's like the developers took a long weekend for some reason?
  • Simon888Simon888 Posts: 289 Level 4
    There is now an update on Microsoft Store to version 1.20.7.0 but it takes away construction sign but still won't let me go to next episode. :o



                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              

  • Simon888Simon888 Posts: 289 Level 4
    edited September 2019 Accepted Answer
    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              

  • QueenMiaQueenMia Posts: 12,417 Community Manager
    edited September 2019
    Hi everyone and thanks a lot for raising this on the Community! 

    I just wanted to let you know that we are looking into it and trying to understand what causes this. It would help if you could all confirm the device and game version you are using, please.

    Also, try to replay the level and see if it works. If not could you please try to re-install the game and let me know if that works? 

    Thanks a lot for your understanding and patience🍒

    No account yet? Sign up here in 2 seconds!


    Want to PLAY more?
    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮 Play Candy Crush Jelly Saga      🍏 Play Farm Heroes Saga

    🌟
  • QueenMiaQueenMia Posts: 12,417 Community Manager
    Simon888 said:
    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


    Oh, I've missed your comment, @Simon888 - That's great! I was about to write again to tell you that replaying the level should work so I'm super happy to see it did! 

    Enjoy the new levels 🤗

    No account yet? Sign up here in 2 seconds!


    Want to PLAY more?
    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮 Play Candy Crush Jelly Saga      🍏 Play Farm Heroes Saga

    🌟
  • flew66flew66 Posts: 2,360 Game Expert
    The solution provided by @Simon888 works for me too. I am now advanced to 1841. Thanks
    "It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams." - Gabriel García Márquez



    Find out more about Game Experts here!
Sign In or Register to comment.