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Level help - Bug level 829

BFOSTER5
BFOSTER5 Posts: 4

Level 1

edited September 2019 in Support
I'm on level 829 where you have to fill the empty hearts. When I fill one of the hearts it doesn't go away. Ive restarted my phone, force stopped the app and deleted & reinstalled it. Any ideas?

Answers

  • Hi @BFOSTER5 and welcome to our adorable Community 😊 It's really odd and it seems like a glitch. Thank you so much for reporting this and providing a screenshot. I need to know which device and OS are you using to play this game.
  • BFOSTER5
    BFOSTER5 Posts: 4

    Level 1

    I am playing on a Samsung GalaxyΒ 
  • @BFOSTER5 Can you be more specific? Which Samsung Galaxy and which Android version?
  • BFOSTER5
    BFOSTER5 Posts: 4

    Level 1

    Galaxy S7 andriod version 8.0.0
  • @BFOSTER5 Thank you. I will elevate this to the studio but I have to ask you to be patient as they are coming back to the office on Monday. Thank you for your understanding.
  • broadbam76
    broadbam76 Posts: 2

    Level 1

    BFOSTER5 said:
    I'm on level 829 where you have to fill the empty hearts. When I fill one of the hearts it doesn't go away. Ive restarted my phone, force stopped the app and deleted & reinstalled it. Any ideas?

  • broadbam76
    broadbam76 Posts: 2

    Level 1

    Same issue!!!!
  • Hi @broadbam76 and welcome to our adorable Community 😊 I am jumping in to inform you and @BFOSTER5 that the studio is aware of this bug and they are working on fixing it. I will let you know as soon as I know more. Have a wonderful day πŸ€—

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