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Pink boxes appear blocking play screen

qseyal
qseyal Posts: 3

Level 1
in Support

Answers

  • KingChewy
    KingChewy Posts: 13,713
    Hi @qseyal - welcome to our friendly community. Sorry to hear you’ve had this issue. Please confirm your app is up to date and you’ve cleared your cache and cookies recently. If not try that and then log out and power off your device.
  • qseyal
    qseyal Posts: 3

    Level 1
    Yes..app is up to date and cache and cookies are cleared...boxes keep showing up 
  • KingChewy
    KingChewy Posts: 13,713
    Hi again @qseyal - okay, what type of device are you playing from? Do you have the minimum 2MB of space on your device to allow the games to work properly?  
  • mysticalmysty
    mysticalmysty Posts: 30,445
    Hi @qseyal I experienced it on my game too yesterday, but it didn’t really affect my game at all, it was just graphic issue, should be go away soon, but thank you for letting us know 🤗
  • qseyal
    qseyal Posts: 3

    Level 1
    Samsung Galaxy 9

Hey! Would you like to give us your opinion?

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