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I'm not receiving my lives

don't know why but I'm not getting my lives my friends sent me and their should be more ways to get more lives like watch an add or something but other then that I love this game very well made and I have the iPhone xR so the graghics are amazing!

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Hello @Msfitz0515 Hearty Welcome to the Candy Friends section of our friendly King Community

I am sorry to hear about the issue in your game!! Unfortunately, for some of the players "Issue with Lives" still remains. The King Studio was working on it and many players are seeing lives now without any problem but some!!

With regards to "receiving lives after watching a video" is available for some of the players as a test feature. Once, the Studio checks how it is working and no bugs or glitches there, they will release to all players hopefully!

To send a complaint to the team about not receiving lives from your friends, please post below details
1) Device you are using to play the game;
2) When did you install last update;
3) What is the version you have;
4) Are you logged in though Facebook OR Kingdom OR both;
5) Your game user ID number. This Link will help you find it

** TO post back the details and reply, tap on "Type your Comment" box located below.

Talk to you soon! Have a great rest of the day/evening!

Accepted answers

All comments

Hello @Msfitz0515 Hearty Welcome to the Candy Friends section of our friendly King Community

I am sorry to hear about the issue in your game!! Unfortunately, for some of the players "Issue with Lives" still remains. The King Studio was working on it and many players are seeing lives now without any problem but some!!

With regards to "receiving lives after watching a video" is available for some of the players as a test feature. Once, the Studio checks how it is working and no bugs or glitches there, they will release to all players hopefully!

To send a complaint to the team about not receiving lives from your friends, please post below details
1) Device you are using to play the game;
2) When did you install last update;
3) What is the version you have;
4) Are you logged in though Facebook OR Kingdom OR both;
5) Your game user ID number. This Link will help you find it

** TO post back the details and reply, tap on "Type your Comment" box located below.

Talk to you soon! Have a great rest of the day/evening!

Quick Links

Recent Announcements

Disappearing Events: Update Your Game to Version 4.21.2.0
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 10, the latest level available is 9340. Enjoy the new content and have a sugar-crushing day! 🍭