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DID NOT GET MY EXTRA MOVES ON CANDY CRUSH FRIENDS

I attempted to purchase 5 extra moves on level 593 in Candy Crush Friends Saga. It froze up and took 10 of my gold bars but it did not give my additional moves. Very disappointed. I've been stuck on that level for days now. I would really like my 10 gold bars back...

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Hello @Toni-3, Welcome back to the Candy Friends section of our friendly King Community

I am very sorry to hear about the issue in your game!! I completely understand how frustrated and upset you must be with not receiving those extra moves, especially when stuck on a level for few days!!

I will escalate this issue to the Team and find out what to do! Can you please provide your game user ID number for the team to look into the issue? If you follow this Link, you will be able to get your ID

** Please tap on "Type your Comment" box located below to post back.

Talk to you soon! Have a great rest of the day/evening!

Accepted answers

All comments

Hello @Toni-3, Welcome back to the Candy Friends section of our friendly King Community

I am very sorry to hear about the issue in your game!! I completely understand how frustrated and upset you must be with not receiving those extra moves, especially when stuck on a level for few days!!

I will escalate this issue to the Team and find out what to do! Can you please provide your game user ID number for the team to look into the issue? If you follow this Link, you will be able to get your ID

** Please tap on "Type your Comment" box located below to post back.

Talk to you soon! Have a great rest of the day/evening!

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Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 10, the latest level available is 9340. Enjoy the new content and have a sugar-crushing day! 🍭