Missing purchase

SystemSystem Posts: 152 Community Manager


  • blackpool54blackpool54 Posts: 2
    Hi! I purchased a piggy bank and did not receive it and my bank has charged me £3.99 for a piggy bank that i haven’t received, after i purchased it i immediately lost connection with my internet. Dave 
  • QueenMiaQueenMia Posts: 5,817 Community Manager
    Hey there @blackpool54 and welcome to the Community :waving:

    Sorry you had issues with your purchase. Please check these steps they'll help you get your items and if all fails, you have the Support contact at the bottom of the article (all purchase issue have to go through the support).

    I'm sure it will be sorted quickly ;) Since you're here, don't miss your chance to win some extra Gold bars and check our contests! You can also ask all your questions to our Studio right here :star: 

    Welcome again to the Community! Have a lovely weekend and don't forget to have fun🍒

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