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Why does it tell me im out of moves after making only 1 move?

jaishon12
jaishon12 Posts: 9

Level 1

I have lost 5 lives so far because of this. How do i stop this and is there a way to get the lives ive lost back

Answers

  • bearwithme
    bearwithme Posts: 16,762
    Hello @jaishon12 and welcome to our friendly community.  It definitely sounds like a problem.  What level are you on and can you post a screenshot of what you are talking about?  Does this happen right after you have made your first move on the level?  If you could please provide some more information I am sure we can look into this issue and help get it resolved.
  • jaishon12
    jaishon12 Posts: 9

    Level 1

    Yes it happens right after my 1st move im on level 998. I cant take a screen shot because im out of lives. It sucks not only becaude i lost 6 lives now but i also have a 2 hour power up. 1 od the round power ups
  • bearwithme
    bearwithme Posts: 16,762
    @jaishon12 - this is a glitch with the level and the studio is working on fixing it.  The level works fine without the power up.  Once that power up expires - you should have no problem completing it.
  • jaishon12
    jaishon12 Posts: 9

    Level 1

    Is there any way 2 restore the lives and the power ups. I spend alot of money on this game. The level is working now and i have moved on to 999
  • bearwithme
    bearwithme Posts: 16,762
    @jaishon12 - I can understand your frustration but unfortunately your lost lives and power up(s) cannot be restored.  Luckily, something like this happens very rarely.  However I encourage you to enter the various contests and events happening in the community, so you have a chance to win some free gold bars and boosters.
  • jaishon12
    jaishon12 Posts: 9

    Level 1

    How do i do that

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